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  • Posted: Feb 12, 2024
    Deadline: Not specified
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  • Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first. All of our focus is dedicated to improving the customer ...

     

    Mr D - Mid-Level Merchandising Associate

    Your responsibilities will include:

    • Develop an understanding of what drives orders and work with the marketplace and marketing teams to craft merchandising and promotions accordingly.
    • Collaborate with the team to ensure all of our merchandising and promotional elements are accurately and timeously briefed, designed and approved 
    • Report on the performance of merchandising and promotional activities 
    • Coordinate with the Mr D sales team to facilitate and execute specific promotions and merchandising 
    • Identify shortcoming in merchandising and promotional supply across the various Mr D regions. 
    • Set up, execute & monitor restaurant promotions in the Mr D promotion system 
    • Manage partner collections and in app merchandising using the Mr D system tools 
    • Collaborate with the data management team to execute menu specials 
    • Assist with the administration of promotional and merchandising activities and liaise with suppliers and agencies where necessary. 

    Qualifications:

    • Relevant tertiary qualification beneficial
    • Minimum 2-3 years work experience in an Ecommerce Marketplace Environment/Online B2B

    go to method of application »

    Mr D Head of Marketplace: Restaurants and Convenience

    Key responsibilities / accountabilities: 

    • Drive partner acquisition to the Mr D platform. This includes identifying relevant partners from both a national as well as hyper-local perspective.
    • Manage and direct the national sales team 
    • Manage and direct the key-account team and own key relationships directly 
    • Drive Mr D’s commercial agenda in terms of  partner sales mix, commissions and tertiary revenue opportunities through advertising
    • Analyze and report on overall growth (GMV, Revenue, Partners) on an overall, regional and hyperlocal basis. Set in motion and drive initiatives to help drive such growth.  
    • Closely collaborate with the marketing teams to ensure effective advertising of the marketplace proposition and its partners.
    • Identify customer services issues in relation to partners and drive improvements and resolutions
    • Manage  the advertising organization servicing both independent partners as well as large (inter)-national partners
    • Drive the overall marketplace promo sourcing strategy across partners and verticals
    • Oversee partner merchandising on the Mr D app
    • Put structures in place to facilitate best in class onboarding, product listing and partner optimisation processes
    • Closely collaborate with Mr D’s product team to improve discoverability of partners and to drive order conversion
    • Drive new vertical expansion beyond restaurants.
    • Target hotels and corporates (and other entities) for ordering partnerships and establish and run a corporate sales function
    • The role is based in the takealot.com head office in Cape Town and will require some travel.
    • Team development with a commitment to succession planning

    Qualifications and experience: 

    • Has a minimum of 7 years of experience in the commercial management of business partners. This includes individual vendors, corporate head offices as well as franchise operations)
    • Has experience in managing a sales organization (20+ people) with track a record of incentive driven management 
    • Is highly analytical and commercial
    • Is target driven, persistent and creative in making contact 
    • Is a good communicator and relationship builder 
    • Holds a tertiary qualification

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    Mr D - Paid Media Manager

    Your responsibilities will include:

    • Manage, Run, Optimise and Report back on Paid Advertising channels on a daily, weekly and monthly basis to the internal and external stakeholders, these include but are not limited to:
    • SEM (Google Search & Google Shopping) Display & Video 360 (Acquisition & Remarketing) 
    • App Install & App Engagement (Acquisition & Retention) Video (YouTube) 
    • Managing paid advertising budgets optimally to achieve business 
    • KPI’s Assist business departments with paid advertising requirements, reporting, analysis and strategies Help other business departments understand and how best to implement their digital advertising requests.
    • Keep up to date of changes in the digital industry and setting up tests to implement and determine the viability of these new changes on our internal paid advertising
    • Develop and drive a mobile app acquisition and retention strategy

    Skills, Knowledge & Abilities:

    • Strong knowledge of Paid media channels including Google Ads (Search, Display, Shopping & YouTube), META and Tiktok
    • DV360 and SA360 experience (Beneficial)     
    • Demonstrated knowledge of data analytics tools including Google Analytics and MMPs such as Adjust or Appsflyer
    • Certifications: Google Ads & Google Analytics (Required)
    • Understanding of ASO and SEO (beneficial)
    • Google Tag Manager experience(beneficial)
    • Advanced analytic and reporting skills required
    • Proficient in daily, weekly, and monthly reporting standards

    Qualifications and Experience:

    • Bachelor’s degree in Digital Marketing or Marketing or equivalent or Statistics, Mathematics or Computer Science
    • 2 - 4 years’ experience in a paid advertising role 
    • 1+ years proven success managing user acquisition channels for mobile apps

    go to method of application »

    Mr D - Insights Manager

    Key responsibilities / accountabilities: 

    • Data analysis and reporting:
    • Collect and analyze customer data from various sources, including App events, transactional data, customer surveys & reviews.
    • Identify trends and patterns in customer behavior and preferences.
    • Segment the customer base to create targeted marketing campaigns and personalized experiences.
    • Utilize data analytics tools and software (Google Big Query, Looker, Excel, Braze, Firebase) to extract actionable insights.
    • Create and present regular reports (and dashboards) to senior management, highlighting key insights and recommendations.
    • Collaborate with cross-functional teams (BI & Analytics, Merchandising, Marketing, Product) to ensure alignment with customer insights.
    • Develop and maintain performance marketing benchmarks to assess the effectiveness of campaigns and strategies.
    • Identify opportunities & strategies focused on: 
    • high-value customer growth & retention
    • Reactivation of dormant customers
    • Activation of unconverted users
    • Market Research:
    • Conduct market research to understand industry trends, competitor activities, and customer preferences.
    • Monitor market conditions and provide recommendations for adapting to changes in the competitive landscape.
    • Customer Insights:
    • Utilize customer feedback, surveys, and behavioral data to gain insights into customer needs and preferences.
    • Collaborate with customer support and marketing teams to improve the customer experience.

    Qualifications and experience: 

    • Bachelor's Degree or Advanced Diploma and 5+ years technical experience in a relevant field.
    • Experience using BI reporting tools (e.g. Looker, QlikView, Tableau, Microsoft BI, etc.)
    • Experience with Google Cloud Platform, Braze & Firebase (or equivalent platforms) would be beneficial.
    • Proven experience in data analysis, preferably with a focus on customers.
    • SQL experience will be beneficial.
    • Familiarity with performance metrics, KPIs, and digital marketing is advantageous.
    • High proficiency in working with large data sets and business models
    • Retail or e-commerce industry experience beneficial

    go to method of application »

    Mr D - QA Test Analyst - 2024

    Your mission, should you choose to accept it: 

    • QA of all aspects of the Mr D Food systems
    • Identify, record, document thoroughly and track bugs
    • Perform regression testing when bugs are resolved
    • Develop status reports based on test completion/findings and communicate these to team leaders including any impact on the overall project plan
    • Perform all tasks with attention to detail
    • Read and comprehend requirements for testing
    • Create test plans and test cases per business requirements
    • Provide daily & weekly status test reporting to test lead
    • Troubleshoot issues experienced during testing
    • Understand test case management, creation and execution
    • Understanding of UI and back-end testing
    • Ability and experience with prioritization of tasks, identification of items requiring escalation

    Skills Needed:

    • Strong analytical and problem solving skills, including the ability to understand and critique requirements
    • Excellent communications skills including the ability to prepare and present reports to a range of audiences
    • Strong interpersonal skills including the ability to promote cooperation between software, system and QA engineers
    • Ability to implement a QA management strategy in line with the overall business requirements
    • Diplomacy skills including the ability to withstand pressure

    Qualifications and Experience:

    • QA experience in an eCommerce environment will be advantageous
    • Knowledge of contemporary software quality assurance processes methodologies and testing tools
    • An understanding of different software development life cycles (waterfall, iterative, agile, scrum)
    • Knowledge and experience with scripting/programming languages is advantageous.
    • Knowledge of testing and quality assurance in Linux, Android, iOS,
    • Experience with or exposure to restful API's and using Postman or similar
    • Extensive experience with testing mobile and web applications and developing automated tests 
    • Extensive experience with testing mobile POS devices  - MQTT, Internet Of Things
    • Extensive experience with testing back office management systems
    • Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of QA testing experience in a software/technology environment is preferred.
    • In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience which equates to a minimum of 3-5 years of QA testing experience in a software/technology environment would be advantageous. 
    • ISTQB/ISEB qualification will be an advantage.

    go to method of application »

    Mr D - Python Engineer

    Your mission, should you choose to accept it: 

    • Build systems to scale with our growth of business, leveraging new technologies and AWS Cloud services.
    • Work closely with other engineers, professional services team and product managers to design the software solutions with a focus on reliability, performance and usability.
    • Develop, enhance and maintain backend systems in a heterogeneous environment of different languages and technologies, with an emphasis on Python.
    • Apply and foster best software development life cycle practices bringing speed and quality to your team.
    • Continuously learn and improve your knowledge and the deliverables. 

    Nice to have:

    • Experience with cloud service providers, specifically AWS Cloud technologies.
    • Experience using GIT version control.
    • Experience with relational and NoSQL databases (PostgreSQL, DynamoDB, Elastic, Redis)
    • Experience with event streaming (Kafka, Kinesis)
    • Experience with containers and orchestration (docker, ECS, kubernetes)

    Qualifications and experience:

    • Bachelor’s Degree in Computer Science, Mathematics, Engineering or a related field or related experience. 
    • Minimum of 3 years of Software Development experience is required.
    • In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Computer Science, Mathematics, Engineering or a related field), an equivalent experience requirement must be met, which equates to a minimum of 6 years of Software Development experience.
       

    go to method of application »

    Head of Subscription

    Your responsibilities will include:

    • Develop and implement strategies drive sign ups and retention for Takealot’s Subscription offering; including marketing the scheme across channels and platforms.
    • Own and manage the P&L of the vertical to drive customer satisfaction; frequency and manage unit economics.
    • Oversee operational execution to deliver results and meet business objectives.
    • Collaborate cross-functionally with other teams including Marketing, Operations, Customer Service, Retail, Finance, Product and Engineering.
    • Own the evolution of the program; from technology to benefits.
    • Evaluate, launch and manage new partnerships as needed.
    • Stay up-to-date with industry best practices in subscription to ensure strategy remains cutting-edge.

    Attributes required:

    • Passionate about takealot.com; the brand and its customers
    • Strong commercial acumen
    • Strategic thinker; able to build a vision for the vertical and translate this vision into product design and operational plans
    • Solutions-oriented executer; can-do attitude; self-motivated
    • Strong Data Analysis, Manipulation and Reporting Skills
    • Strong Problem Solving Skills and Solutions Orientated
    • Analytical; uses data to inform decisions
    • Comfortable with change and excellent team player

    Qualifications and experience:

    • Bachelor's degree in Business, Marketing, or a related field. An MBA or related advanced degree is advantageous.
    • 7 - 10 years commercial experience including 2 - 3 years experience in managing Loyalty Programmes or Subscriptions
    • Experience presenting to senior managers and the C-suite
    • Experience in the tech sector / building a product from the ground up - Advantageous

    Method of Application

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