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  • Posted: Feb 12, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first. All of our focus is dedicated to improving the customer ...
    Read more about this company


    Mr D Head of Marketplace: Restaurants and Convenience

    Key responsibilities / accountabilities: 

    • Drive partner acquisition to the Mr D platform. This includes identifying relevant partners from both a national as well as hyper-local perspective.
    • Manage and direct the national sales team 
    • Manage and direct the key-account team and own key relationships directly 
    • Drive Mr D’s commercial agenda in terms of  partner sales mix, commissions and tertiary revenue opportunities through advertising
    • Analyze and report on overall growth (GMV, Revenue, Partners) on an overall, regional and hyperlocal basis. Set in motion and drive initiatives to help drive such growth.  
    • Closely collaborate with the marketing teams to ensure effective advertising of the marketplace proposition and its partners.
    • Identify customer services issues in relation to partners and drive improvements and resolutions
    • Manage  the advertising organization servicing both independent partners as well as large (inter)-national partners
    • Drive the overall marketplace promo sourcing strategy across partners and verticals
    • Oversee partner merchandising on the Mr D app
    • Put structures in place to facilitate best in class onboarding, product listing and partner optimisation processes
    • Closely collaborate with Mr D’s product team to improve discoverability of partners and to drive order conversion
    • Drive new vertical expansion beyond restaurants.
    • Target hotels and corporates (and other entities) for ordering partnerships and establish and run a corporate sales function
    • The role is based in the head office in Cape Town and will require some travel.
    • Team development with a commitment to succession planning

    Qualifications and experience: 

    • Has a minimum of 7 years of experience in the commercial management of business partners. This includes individual vendors, corporate head offices as well as franchise operations)
    • Has experience in managing a sales organization (20+ people) with track a record of incentive driven management 
    • Is highly analytical and commercial
    • Is target driven, persistent and creative in making contact 
    • Is a good communicator and relationship builder 
    • Holds a tertiary qualification

    Method of Application

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