Head: Physical Security investigations at Transnet

Position Purpose

• Provide strategic direction and leadership in the investigation of physical security crimes (theft and vandalism) committed against Transnet and its Operating Divisions by internal and external forces and crimes relating to regulatory non-compliance in respect of physical security. Specific focus on syndicated crime detection and prevention strategies and implementation thereof.
• Improve the efficiency, effectiveness, and productivity of the investigation function/s across Transnet Operating Divisions while also enhancing investigations objectives through collaboration with external stakeholders such as Law Enforcement, Intelligence Services, Security Industry and Transnet Customers.
• Provide direction and leadership in the identification of business risks, analysis of business processes and their associated internal controls, and working with management to identify solutions to mitigate the inherent and identified risks.

Position Outputs

PHYSICAL SECURITY INVESTIGATIONS: CASE MANAGEMENT, INVESTIGATIVE TECHNIQUES & CASE PRESENTATION:

• Plan, lead and co-ordinate investigations relating to syndicated crimes associated with key critical assets of Transnet defined a essential/critical infrastructure
• Provide strategic leadership and management in relation to these investigations through an integrated operating model.
• Manage and/or consult on the lifecycle of investigations from concept to resolution, including negotiated settlements.
• Manage potential cases of misconduct in an objective and timely manner and coordinated with other functions such as Human Resource, Legal, and Line Management as necessary.
• Coordinate with Legal to determine when investigations should be a matter of legal privilege.
• Perform objective and detailed fact-finding, research, and analysis as part of the investigative process.
• Develop an appropriate escalation and communication process and implement same.
• Present investigation results to Management and Executive Committees in an objective manner that facilitates fair and appropriate resolution for the Transnet company.
• Implement systems, programs, and processes to improve results and gain efficiencies in the internal investigation process.
• Monitor company compliance with standards of ethical business practices, corporate ethics policies, company policies and procedures, and external requirements.
• Regular liaison with relevant Law Enforcement Agencies for purposes of special/joint operations.
• Assign investigation projects to applicable resources to drive the successful investigative objectives and outcomes.
• In conjunction with Transnet Academy develop and conduct training of personnel throughout the company who support investigative needs or perform investigative roles.
• Support and coordinate loss exposure analysis efforts with operations, internal audit, finance, legal and other departments as appropriate.
• Controls budgeting, staffing, planning, and managing expense priorities.
• Recommends and implements changes to methods of performing investigative work.
• Ensures that adequate staff and other resources are trained, available, and assigned to meet objectives.
• Provides input to policy development to manage risk and exposure for the company.
• Periodically reviews and assesses overall performance, staffing, and development needs of the Investigative Team.
• Coordinate activities with varying levels of leadership, investigative team, legal counsel, internal and external customers, law enforcement, and regulatory agencies through effective verbal and written communications.
• Prepare cases for presentation to legal counsel for the pursuit of civil or criminal actions and may be required to testify on behalf of the company in either civil or criminal cases.
• Maintain detailed records in proprietary case management systems.
• Provide risk management and investigations expertise to clients across the Company. Perform comprehensive analysis of investigation results and risk-related data across the company to identify broad, pervasive control issues.
• Identify and evaluate investigative process improvement opportunities.

IMPLEMENT POLICIES AND PROCEDURES:

• Develop applicable investigative policies and standard operating procedures across Transnet investigative function.

DETERMINE INVESTIGATION PRIORITIES:

• Develop and implement an appropriate case priortisation methodology including a case management system for the receipt of allegations, evaluation, investigation and case tracking/reporting.

LIAISON WITH EXTERNAL ROLE PLAYERS: SOUTH AFRICAN POLICE SERVICES & OTHER LAW ENFORCEMENT AGENCIES:

• Establishment, maintain and manage coordinating mechanisms on a national level including representation of Transnet in respect of relevant forums.
• Sensitize Law Enforcement agencies on the consequence of crime against Transnet and encourage joint operations within borders of South Africa as well as over borders.

NATIONAL PROSECUTING AUTHORITY:

• Manage, identify, and analyse unfavorable Transnet court case outcomes.
• Manage the effective outcome of Transnet criminal cases.
• Manage a higher conviction rate.
• Enable Transnet Security personal with specific requirements for court purposes.
• Determine the reason for unsuccessful court cases and establish mitigating measures where applicable to Transnet.
• Establish and manage networking sessions with senior prosecutors and magistrates.
• Sensitize senior judicial officials of the impact and consequences of crimes against Transnet.

CRIME AWARENESS:

• Developing and implementation crime awareness strategies aligned to Transnet.
• Determining areas of priority and concern.
• Establishing appropriate audiences and target markets for awareness initiatives.
• Delivering crime awareness messages and media to identified audiences, including SAPS, Judiciary, National Prosecuting Authority, Intelligence Agencies, etc.
• Measure the impact of crime awareness initiatives.
• Create awareness of losses due to crime internally and externally.
• Sensitizing relevant role-players on the consequences and impact of crimes against Transnet.

Qualifications and Experience

• Bachelor’s degree or equivalent qualification in Policing/Police Science/Police Management/Law/Forensic Investigations/Criminology (NQF Level 7).
• Minimum 12 years’ experience in managing large-scale/syndicated crime investigation at senior leadership level.
• Seasoned professional with advanced knowledge and experience in crime prevention, including organised crime and implementation of security programs within large, complex operations environments.
• Advanced experience and knowledge of the use and leveraging of intelligence in crime prevention and in support of security operations.
• Sound knowledge about all relevant legislation, governance and management of risk and compliance. v Leadership training will be an advantage.
• Valid Security Clearance (Minimum ‘Top Secret’).
• Requirement of trust and honesty in the handling of finances as per the National Credit Act Amendment 19.
• Standard Requirements of the Job
• Drivers’ license code 08.
• Travel as required by the business