Head, Short Term Claims at Standard Bank Group

Job Description

To direct and oversee the National Operations of the Insurance Claims departments to deliver effective and efficient world class customer service in order to excel in operation, financial and service requirements. Crafts the overall strategy for the claims management of the Insurance business. Makes strategic choices and necessary prioritization to drive delivery of objectives, spanning across claims management and supply chain, thereby influencing world class customer service, an excellence operational environment and financial achievements.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree

• Honours Degree (Risk Management)
• MBA advantageous

Experience Required
Insurance

• 7 - 10 years' Experience with exposure to Legal, Compliance and Risk Management
• Min 10 years' experience in a leadership position Examining Information

Additional Information

Behavioral Competencies:

• Examining Information
• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Establishing Rapport
• Convincing People
• Articulating Information
• Challenging Ideas
• Making Decisions
• Directing People
• Empowering Individuals
• Embracing Change

Technical Competencies:

• Leadership
• Strategic Management
• Stakeholder Engagement
• Performance Analysis
• Strategic Planning
• Business Development