Helpdesk (Maintenance) Administrator at Tsebo Solution

As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.

To answer incoming calls to the Helpdesk promptly and professionally; to provide a high level of customer service to all external and internal callers; to log calls accurately in line with Helpdesk policies and procedures.