Homeware Technologist at TFG (The Foschini Group)

Key Responsibilities:

Sample Development and Approval:

• To provide technical support to buyers and suppliers as necessary.
• Manage the specific area’s sample approval process within SLA.

Material (Fabric) Analysis:

• Fabric testing outcome input to ensure ultimate customer satisfaction.

Quality Control:

• Review of failed inspection reports and manage final outcome discussions.
• Ensure import orders are released on the Shipping system.

Supplier Relationship:

• Work closely with suppliers to communicate technical requirements and address any production challenges.

Documentation and Reporting:

• Maintain accurate records of sample performance, textile testing results, and quality control outcomes on TFG’s systems.

Innovation and Improvement:

• Stay updated on industry trends, emerging technologies, and new materials to drive innovation and improvement.
• To conduct Product Benchmarking as required by the Lead Technologist.

Post production

• To regularly monitor the quality standards of delivered goods to stores, customer returns & the quality standards of product within the stores of our major competitors 
• Answer and follow up customer complaints regarding quality and undertake relevant investigation as required. 
• To manage the store merchandise returns process when Technical input is required

Qualifications & Experience:

• Have 1-3 years of experience in the retail or manufacturing environment
• Have a relevant technical related qualification (Degree/ Diploma)
• Must have a keen interest in retail, apparel and quality assurance

Skills:

• Excellent MS Office expertise
• Ability to easily adjust to work on new systems for data capturing purposes
• Ability to use initiative
• An eye for detail
• Exceptional organisational skills
• Ability to work independently as well as within a team
• Excellent interpersonal skills
• Exceptional verbal and written communication
• Excellent problem-solving skills