Hospitality Revenue Clerk at Sun International

Job Purpose

• The Hospitality Revenue Clerk will be responsible to compile, capture, audit, reconcile and account for hospitality related revenue for food and beverage and hotel rooms operations on a daily basis in line with SSC policies and procedures. 

Key Performance Areas

• Run the Micros/IFS interface daily and check for variances. Any exceptions to be resolved with the unit’s finance department.
• Run the Opera interface and check that hospitality revenue has been correctly interfaced and balances to IFS daily
• Post and reconcile all cash, credit card, charges etc accounts in IFS
• Collaborate with relevant departments in the business units to Identify, investigate, and resolve any discrepancies as raised via Kofax Total Agility (“KTA”) within SLAs
• Notify payroll department of shortages/tips so that they can be recovered/paid
• Balance General Ledger to Micros / Opera/ statements / source documents as necessary.
• Conduct quality assurance on the back-up documentation
• Escalate any variances and errors identified
• Report daily on the rooms and F&B revenue to all stakeholders.
• Assist other clerks in the Revenue team with queries and processing where necessary
• Filing of physical documentation
• Meet the Key Performance Indicators (“KPIs”) for this role (eg: daily reconciliations, variances outstanding, queries resolved etc).
• Keep management updated with regards progress, and where necessary escalate unresolved issues
• Respond to and resolve queries with internal and external clients
• Develop and maintain sound working relationships with relevant departments
• Interact with clients and provide professional service standards and solutions
• Keep up to date with functional services and facilities

Job Requirements

Education

• Grade 12/ Matric
• Diploma or Degree in Finance/Accounting

Experience

• Minimum of 2 years' experience in F&B / Hotel accounting

Skills and Knowledge

• Analytical skills
• Attention to detail
• Working with information (agreements, laws, regulations, statistics)
• Reviewing / evaluating information and data
• Clerical Administration skills
• Problem Solving
• F&B / Housekeeping / Rooms industry, accounting and process knowledge
• Written and verbal communication skills
• Proficiency in MS Office Suite
• Micros/Opera knowledge an advantage
• Knowledge of IFS is an advantage
• Strong numerical skills
• High level of personal integrity
• Auditing knowledge and methodology