Hotel Sales Coordinator at The Bay Hotel

The Role

• As Hotel Sales Coordinator, you’ll support the sales team through trade partner communication, reservations coordination and day-to-day sales administration. This role is suited to someone highly organised, detail-oriented and passionate about hospitality, tourism and client relationships. You’ll work closely with travel agents, tour operators and trade partners while assisting with trade events, site inspections and sales support across the Village n Life portfolio.

Key Responsibilities

• Support the sales team with administrative coordination and trade communication
• Coordinate site inspections and communicate arrangements with relevant departments
• Assist with trade events, workshops and travel trade shows
• Maintain client databases, monthly statistics and trade website information
• Prepare promotional material, proposals and supporting sales documentation
• Liaise professionally with travel agents, tour operators, booking agents and conference organisers
• Assist with sales follow-ups, scheduling and reporting requirements
• Support the reservations team operationally when required
• Maintain strong client service and professional communication standards

What We’re Looking For

• Grade 12 or equivalent qualification
• Diploma or degree in Business, Marketing, Hospitality or a related field advantageous
• Minimum of 3 years’ experience in sales, hospitality or business development
• Opera experience and knowledge preferred
• Strong verbal and written communication skills
• Strong administrative, organisational and multitasking abilities
• Above average Microsoft Excel proficiency
• Knowledge of CRM systems and sales support platforms advantageous
• Passion for hospitality, tourism and client relationships
• Ability to work in a fast-paced environment while maintaining attention to detail