Housekeeping Manager at IFS International Facilities Services

Key Responsibilities:

• Establish and maintain a system of housekeeping that ensures all accommodation is appropriately prepared and maintained for clients.
• Inspect and verify that client facilities have been prepared in accordance with approved checklists.
• Formulate checklists for use by subordinates to ensure standardised and effective performance of responsibilities and provision of quality accommodation.
• Oversee the planning of task and employee work schedules.
• Monitor and report on equipment utilisation.
• Manage the activities of laundry attendants engaged in examining and sorting articles to be cleaned, according to colour, fabric, dirt content, and cleaning technique required.
• Manage and oversee the laundry operations to ensure achievement of service standards.
• Inspect contents (furniture, fittings and linen) of accommodation to identify replacements, if required.
• Manage housekeeping and laundry consumables and update stock control registers and balance records with daily usage of items.
• Assist with the scheduled stocktake responsibilities with regard to consumables and fixed assets.
• Establish and monitor the implementation of duty rosters to ensure that hygiene and other health and safety issues are appropriately managed.
• Regularly inspect accommodation, housekeeping, laundry and ablution facilities for conformity with health and safety policies, procedures and checklists to ensure compliance with legislative requirements and Company standards.
• Investigate complaints about services or equipment and take all necessary corrective action.

Key Requirements:

• Hospitality diploma.
• 7 years' hospitality industry experience
• At least 2 years in a supervisory or managerial role.