We specialise in providing Information and Communication Technology products, services, and solutions to corporate and public sector clients. Our depth of expertise and passion for delivering value-adding solutions allows us to align our client’s critical applications with their evolving strategies and business goals.
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Acting as second-level contact for HR customers and providing advisory and responses to HR-related inquiries via the ticketing system
Responsible for resolving-related requests with a level of complexity within the area of expertise i.e., Time.
Provide support to the HR Services administrators on relevant HR processes (incl. definition, documentation, validation & training)
Forward employee enquiries concerning topics outside their area of expertise to respective colleagues when in-depth functional knowledge is required.
Act as Trainer for relevant processes within own key area of expertise (PY, PA, and PT)
Provide continuous support on audits and forecasting.
Supporting relevant activities regarding IT new requirements as well as processes (documentation, testing).
Responsible for Time Reports (Business, Finance)
Create JIRA stories for System Changes
Role-specific knowledge:
Ability to draft and deliver oral and written communications that convey information (including complex information) in a simple and easily understandable manner.
Interact with relevant stakeholders professionally and appropriately.
Alignment with HR Services colleagues to ensure South African and Group standards are met with HR Services initiatives and processes.
Building and maintaining credible and effective working relationships within the Group network.
Consult with associates to create a better understanding of payroll matters.
Minimum Requirements
Minimum a Bachelor’s Degree in Human Resources or Business Administration.
Practical experience in the field of HR with a focus on Timesheets e.g., through relevant internships
Minimum 3 years of experience in HR (Desirable 1-year SAP-HR background)
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