HR Business Partner: Consumer & Retail SA at DHL Supply Chain

Key Responsibilities:

• General HR Support: Provide generalist HR assistance to the site as needed.
• Management Training: Deliver core management skills workshops to upskill first-line managers.
• Absence Management: Implement absence controls and coach managers to manage and minimize absence-related costs.
• Disciplinary and Grievance Procedures: Train and guide managers on fair and consistent application of disciplinary and grievance processes.
• Staff Turnover Analysis: Identify turnover hotspots and work with line management on resolution strategies.
• HR Audits: Conduct regular audits to ensure compliance with procedures and proper documentation.
• In-house Training: Develop and deliver all HR-related industrial training courses on-site.
• Performance Appraisals: Facilitate appraisals, promoting them as a tool for performance review and development.
• Salary Review Process: Collaborate with the GM to effectively execute salary review processes.
• Industrial Relations: Manage IR issues, represent the company at disciplinaries, chair hearings, and provide up-to-date labor relations insights.
• Recruitment and Selection: Actively participate in recruitment, ensuring strict adherence to company procedures.
• Organizational Structure: Update and maintain organograms.
• Employee Induction: Ensure thorough onboarding of new staff and manage associated arrangements.
• Reporting: Submit monthly HR & IR reports to the National HR Manager.
• Employee Engagement: Actively engage with staff to address and anticipate potential issues.
• Social Planning: Plan and implement social initiatives aimed at fostering a positive work environment.
• AIDS Program: Oversee the implementation and training related to the company’s AIDS program.
• Work Committees: Establish and participate in DC committees in line with legislative requirements.
• Documentation and Payroll Liaison: Ensure HR documentation is thorough and collaborate with the Salary Department for smooth information flow.
• Wellness and Positivity: Foster a culture of wellness and positivity within the Distribution Centre.
• First Choice Program: Implement the First Choice program in partnership with the National First Choice team.
• Union Relations: Engage with trade unions, addressing HR-related issues and facilitating resolutions.
• Role Profiles: Update and write role profiles as needed.

Qualifications & Experience:

• Educational Background: Professional qualification in HR, Psychology, or Legal Studies.
• HR Generalist Experience: 5+ years in a generalist HR role, preferably in a warehousing or logistics environment.
• Industrial Relations Experience: 5+ years in HR and IR management, with experience in businesses of over 200 employees.

Skills and Competencies:

• Strong recruitment skills
• Coaching and counseling abilities
• Experience working with trade unions
• In-depth knowledge of Industrial Relations and HR legislation
• Exceptional communication, problem-solving, and negotiation skills
• Sound judgment, with sensitivity to people-related issues
• Creativity and innovation