HR Business Partner at IQVIA

Job Overview: 

• The HR Business Partner is an enthusiastic, proactive, and solutions-driven professional who supports the alignment of HR strategies with business unit goals.
• This role assists in bridging the regional HR agenda with local business needs within specified business units, providing guidance to managers and employees, and ensuring the delivery of effective HR solutions.
• The role will support initiatives to enhance efficiency, standardize processes, and deliver quality HR services across our teams in Africa. This role requires strong interpersonal skills, a collaborative approach, and a results-oriented mindset.
• Working within a complex, matrixed global organization, the HRBP will assist in local and regional HR initiatives, manage projects with guidance, and serve as a trusted advisor to business leaders. Success in this role requires the ability to support implementation and foster strong relationships at all levels of the organization.

Key Responsibilities:

Strategic HR Partnership

• Assist in developing and executing HR initiatives that combine HR strategies with local business priorities.
• Participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and support to business projects and organizational initiatives.
• Support managers on key people processes, including performance management, team development, change management, and resource planning.
• Assist with HR data reporting, leveraging Excel skills and an analytical mindset to deliver insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Support projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

Regional Wellbeing Plan

• Assist in designing, implementing, and managing a comprehensive regional Wellbeing Plan for Africa, addressing physical, emotional, financial, and workplace wellbeing needs.
• Leverage insights from employee feedback, surveys, and HR metrics to continuously refine and enhance wellbeing initiatives.

Performance and Capability Development

• Provide coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise and support Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics, and compliance.
• Provide support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics and Analytics

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
• Provide regular reports and analyses to senior management, highlighting trends and recommendations.

Employee Engagement and Communication

• Provide support on employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
• Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.

Project Management and Execution

• Drive HR projects with a focus on efficiency, transformation, and measurable results.
• Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
• Use HR metrics and insights to inform decision-making and drive continuous improvement.

Qualifications and Skills:

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Professional HR accreditation (e.g., SHRM, CIPD) is a plus.

Experience:

• 1-3 years of experience in HR, with a blend of generalist and specialist roles.
• Knowledge of employment legislation and best practices.
• Experience in managing business change, process improvement, and HR transformation projects.
• Proficiency in Excel and PowerPoint, good visual data representation skills.

Key Competencies:

• Strategic thinking and problem-solving skills.
• Understanding of HR processes, organizational effectiveness, and employee engagement strategies.
• Coaching and counseling capabilities and stakeholder management abilities.
• Proficiency in HR data analytics, reporting, and PowerPoint presentations.
• Knowledge of local employment legislation (EE, BBBEE) and HR best practices.
• Verbal and written communication skills, with the ability to influence and inspire at all levels. Good presentation skills.
• High level of discretion, confidentiality, and attention to detail.
• Experience in designing and facilitating wellbeing programs and initiatives.
• Experience with performance management, leadership development, and change management.
• ER and Compliance Expertise: Knowledge of local labor laws, CCMA processes, ER matters, and the ability to resolve workplace issues effectively.
• Data and Analytics: Proficiency in Excel and an analytical mindset, with experience in managing data reporting and providing actionable insights.
• Matrix Navigation: Capability to work effectively within a global, matrixed organization, balancing multiple priorities and stakeholders.