Vacancies at IQVIA

• The Senior HR Business Partner, Africa is a mature, dynamic, proactive, and solutions-driven professional who plays a critical role in aligning HR strategies with business unit goals.
• This role bridges the global HR agenda with local business needs within the specified business unit, providing expert guidance to managers and employees, and ensuring the delivery of high-impact HR solutions. As a key driver of transformation, the role will lead initiatives to enhance efficiency, standardize processes, and deliver first-class HR services across our teams in Africa.
• This role requires exceptional interpersonal skills and collaborative approach, strong project management capabilities, and a results-oriented mindset. Working within a complex, matrixed global organization, the HRBP will, together with other team members, lead local and regional HR initiatives, manage projects with precision, and serve as a trusted advisor to business leaders.
• Success in this role requires the ability to take charge, drive implementation, and foster strong relationships at all levels of the organization.

Key Responsibilities

Strategic HR Partnership

• Partner with business leaders to develop and execute HR initiatives that combine global HR strategies with local business priorities.
• Actively participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and strategic advice to support the execution of business projects and organizational initiatives.
• Provide hands-on support to managers on key people processes, including performance management, team development, change management and resource planning.
• Handle complex HR data reporting, leveraging advanced Excel skills and an analytical mindset to deliver actionable insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Lead and implement projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

Regional Wellbeing Plan

• Design, implement, and manage a comprehensive regional Wellbeing Plan for Africa, addressing physical, emotional, financial and workplace wellbeing needs.
• Facilitate global wellbeing programs and initiatives tailored to local and regional cultural contexts, ensuring employee participation and engagement.
• Leverage insights from employee feedback, surveys, and HR metrics to continuously refine and enhance wellbeing initiatives.

Performance and Capability Development

• Provide strategic coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise, challenge, and coach Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics and compliance.
• Provide hands-on support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Actively contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate strong knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics and Analytics:

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
• Provide regular reports and analyses to senior management, highlighting trends and recommendations.

Employee Engagement and Communication

• Lead employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
• Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.

Leadership and Collaboration

• Build and sustain strong relationships with business leaders, employees, and HR colleagues, ensuring alignment across teams and functions.
• Take the lead on HR initiatives and projects while effectively collaborating with others in authority and across departments.
• Be a role model for positivity, responsiveness, and professionalism, fostering a collaborative and solutions-oriented work environment.
• Contribute positively to healthy team culture by acting professionally and ethically, proactively avoiding unhealthy team dynamics.

Project Management and Execution

• Lead HR projects with a focus on efficiency, transformation, and measurable results.
• Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
• Use HR metrics and insights to inform decision-making and drive continuous improvement.

Qualifications and Skills

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
• Professional HR accreditation (e.g., SHRM, CIPD) is a plus.

Experience:

• 5+ years of experience in HR, with a blend of generalist and specialist roles.
• Proven expertise in aligning HR strategies with business objectives.
• Strong knowledge of employment legislation (e.g., EE, BBBEE) and best practices.
• Proven expertise in managing business change, process improvement, and HR transformation projects.
• High proficiency in Excel and Power Point, good visual data representation skills.

Key Competencies:

• Strategic thinking and problem-solving skills.
• Deep understanding of HR processes, organizational effectiveness, and employee engagement strategies.
• Advanced coaching and counseling capabilities and stakeholder management abilities.
• Proficiency in HR data analytics, reporting, and PowerPoint presentations.
• In-depth knowledge of local employment legislation (EE, BBBEE) and HR best practices.
• Exceptional verbal and written communication skills, with the ability to influence and inspire at all levels. Good presentation skills.
• High level of discretion, confidentiality, and attention to detail.
• Proven expertise in designing and facilitating wellbeing programs and initiatives.
• Experience with performance management, leadership development, and change management.
• ER and Compliance Expertise: Comprehensive knowledge of local labor laws, CCMA processes, ER matters, and the ability to resolve complex workplace issues effectively.
• Data and Analytics: Strong proficiency in Excel and an analytical mindset, with experience in managing complex data reporting and providing actionable insights.
• Matrix Navigation: Strong capability to work effectively within a global, matrixed organization, balancing multiple priorities and stakeholders.

Personal Competencies

• Dynamic Leadership: Ability to take charge, inspire confidence, and drive implementation while collaborating effectively with others.
• Proactive Problem-Solving: Strong solutions-driven mindset with the ability to anticipate challenges and act decisively.
• Interpersonal Excellence: Exceptional communication, relationship-building, and influencing skills, with a positive and professional demeanor and growth mindset.
• Project Management: Strong ability to manage multiple priorities, execute projects efficiently, and deliver measurable results.
• Resilience and Adaptability: Responsive, flexible, and capable of thriving in a fast-paced, dynamic environment, open to feedback and ready to accept assistance from others.
• Cultural Sensitivity: Ability to navigate diverse cultural contexts and ensure inclusivity and equity in all HR initiatives.

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Job Overview: 

• The HR Business Partner is an enthusiastic, proactive, and solutions-driven professional who supports the alignment of HR strategies with business unit goals.
• This role assists in bridging the regional HR agenda with local business needs within specified business units, providing guidance to managers and employees, and ensuring the delivery of effective HR solutions.
• The role will support initiatives to enhance efficiency, standardize processes, and deliver quality HR services across our teams in Africa. This role requires strong interpersonal skills, a collaborative approach, and a results-oriented mindset.
• Working within a complex, matrixed global organization, the HRBP will assist in local and regional HR initiatives, manage projects with guidance, and serve as a trusted advisor to business leaders. Success in this role requires the ability to support implementation and foster strong relationships at all levels of the organization.

Key Responsibilities:

Strategic HR Partnership

• Assist in developing and executing HR initiatives that combine HR strategies with local business priorities.
• Participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and support to business projects and organizational initiatives.
• Support managers on key people processes, including performance management, team development, change management, and resource planning.
• Assist with HR data reporting, leveraging Excel skills and an analytical mindset to deliver insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Support projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

Regional Wellbeing Plan

• Assist in designing, implementing, and managing a comprehensive regional Wellbeing Plan for Africa, addressing physical, emotional, financial, and workplace wellbeing needs.
• Leverage insights from employee feedback, surveys, and HR metrics to continuously refine and enhance wellbeing initiatives.

Performance and Capability Development

• Provide coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise and support Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics, and compliance.
• Provide support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics and Analytics

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
• Provide regular reports and analyses to senior management, highlighting trends and recommendations.

Employee Engagement and Communication

• Provide support on employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
• Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.

Project Management and Execution

• Drive HR projects with a focus on efficiency, transformation, and measurable results.
• Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
• Use HR metrics and insights to inform decision-making and drive continuous improvement.

Qualifications and Skills:

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Professional HR accreditation (e.g., SHRM, CIPD) is a plus.

Experience:

• 1-3 years of experience in HR, with a blend of generalist and specialist roles.
• Knowledge of employment legislation and best practices.
• Experience in managing business change, process improvement, and HR transformation projects.
• Proficiency in Excel and PowerPoint, good visual data representation skills.

Key Competencies:

• Strategic thinking and problem-solving skills.
• Understanding of HR processes, organizational effectiveness, and employee engagement strategies.
• Coaching and counseling capabilities and stakeholder management abilities.
• Proficiency in HR data analytics, reporting, and PowerPoint presentations.
• Knowledge of local employment legislation (EE, BBBEE) and HR best practices.
• Verbal and written communication skills, with the ability to influence and inspire at all levels. Good presentation skills.
• High level of discretion, confidentiality, and attention to detail.
• Experience in designing and facilitating wellbeing programs and initiatives.
• Experience with performance management, leadership development, and change management.
• ER and Compliance Expertise: Knowledge of local labor laws, CCMA processes, ER matters, and the ability to resolve workplace issues effectively.
• Data and Analytics: Proficiency in Excel and an analytical mindset, with experience in managing data reporting and providing actionable insights.
• Matrix Navigation: Capability to work effectively within a global, matrixed organization, balancing multiple priorities and stakeholders.

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Job Summary: 

• We are seeking a dynamic and motivated Pharmaceutical Sales Representative to join our client.
• The successful candidate will be responsible for promoting and selling our hormone replacement therapy and female health products to healthcare professionals, including doctors, nurses, and pharmacists.
• This role requires a deep understanding of the products, excellent communication skills, and the ability to build strong relationships with healthcare providers.

Key Responsibilities:

• Promote and sell hormone replacement therapy and female health products to healthcare professionals.
• Develop and maintain strong relationships with key stakeholders, including doctors, nurses, and pharmacists.
• Conduct product presentations and provide detailed information on product benefits, usage, and side effects.
• Achieve sales targets and objectives within the assigned territory.
• Stay updated on industry trends, competitor products, and market conditions.
• Provide feedback to the marketing and product development teams on customer needs and market trends.
• Attend conferences, seminars, and other industry events to network and promote products.
• Maintain accurate records of sales activities, customer interactions, and market intelligence.

Qualifications:

• Bachelor’s degree in Life Sciences, Pharmacy, Business, or a related field.
• Proven experience in pharmaceutical sales, preferably in hormone replacement therapy and female health.
• Strong knowledge of hormone replacement therapy and female health products.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with healthcare professionals.
• Self-motivated, goal-oriented, and able to work independently.
• Valid driver’s license and willingness to travel within the assigned territory.

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Job Description

Responsibilities:

Migration and Integration Role:

• Engage strategically with customer business and technical partner functions, providing guidance on data operations specific to migration, integration, and customer master data management.
• Evaluate customer requirements related to data and business migration, business integration, business reporting, field force structure, and territory alignment.
• Manage the customer master data linking process as part of the Data Migration process.
• Collaborate closely with Data Management and QA Heads of Departments (HODs) based on instructions from the Data Integration (DI) Manager and Key Account Manager (KAM).
• Communicate estimated delivery timelines to customers.
• Deliver files to customers along with relevant statistics.
• Support the linking of customer master data to Medpages unique identifiers.
• Conduct in-depth reviews of system functional specifications or provide Medpages-driven functional specifications.
• Plan and coordinate daily activities related to data integration to enhance operational effectiveness for customers.
• Assist with project plan preparation and manage projects to successful and timely completion.
• Provide IT-developed and approved quotes for all integration jobs and ensure timely invoicing.
• Ensure testing and validation processes are in place for all data files/formats to meet customer specifications.
• Review, QA, and provide final sign-off on all new file formats.
• Liaise with the Medpages contracts manager to ensure Third-Party Agreements and NDAs are in place for all customer vendors assisting with data integration.
• Identify new business opportunities and participate in sales activities to contribute to company growth.

General:

• Undertake general administrative duties as required by the business.
• Manage tasks and calls on CRM and IT applications, ensuring due dates are met and tasks are effectively prioritized.
• Efficiently use all Medpages and IQVIA applications and systems as per company standards.

Qualifications and Experience:

• Minimum 3 years of relevant qualifications.
• Minimum 5 years of relevant working experience.
• Solid project management skills and client influencing and relationship-building skills.
• Ability to work effectively with others across the organization to accomplish team goals.
• Demonstrated analytical problem-solving capability with both systems and workflows.
• High attention to detail with strong written and verbal communication skills.
• Proficiency in CRM systems and MS Office applications.
• Strong communicator with an orientation towards impact, comfortable working cross-functionally and independently.
• Excellent presentation, communication, and client influencing skills.
• Hands-on experience with experimentation, including design, implementation, and methodologies for analysing and interpreting results to stakeholders.
• Flexibility and a champion of change.