HR Business Partner Mr Price Money at Mr Price Group

Job Description

• The Human Resources Business Partner partners closely with leaders across retail stores and contact centre operations to drive business performance through strategic people partnership, operational excellence, and people-centric leadership.
• This role is responsible for enabling effective people practices across talent, culture, engagement, employee relations, leadership capability, and organisational effectiveness within a fast-paced, high-volume operational environment.
• The successful incumbent must be commercially minded, hands-on, and comfortable balancing strategic partnership with operational execution across dynamic business areas.
• Travel between regional stores may be required from time to time.

Responsibilities

Strategic Business Partnership

• Partner with business leaders to align people initiatives to operational and commercial objectives.
• Provide insight and challenge to leaders on organisational effectiveness, culture, workforce capability, and leadership effectiveness.
• Use people data and insights to identify trends, risks, and opportunities within the business.

Employee Relations & Workplace Climate

• Provide operational ER guidance to leaders across stores and contact centre operations.
• Support the management of disciplinary processes, grievances, incapacity matters, investigations, and conflict resolution.
• Ensure compliance with South African labour legislation and company policies.

Talent & Performance Management

• Drive talent management, succession planning, performance management, and capability development processes.
• Coach leaders on performance improvement, talent identification, and team effectiveness.
• Support workforce planning and organisational development initiatives where required.

Employee Engagement & Culture

• Support engagement initiatives and action planning processes to improve employee experience and culture.
• Facilitate people-related workshops, discussions, and interventions across operational teams.
• Act as a visible and credible HR partner within the business.

Change Management & Organisational Effectiveness

• Support business transformation, restructuring, and change initiatives.
• Assist leaders with communication, stakeholder management, and change adoption.
• Drive initiatives that improve operational effectiveness, collaboration, accountability, and culture alignment.
• Partner with Centres of Excellence to deliver integrated people solutions to the business.

Qualifications

• Bachelor’s Degree in Human Resources, Industrial Psychology, Business Administration, or related field.
• Postgraduate qualification in HR or Business Management will be advantageous.
• 3 – 5 Years in a similar role
• Experience supporting operational environments such as retail, contact centres, FMCG, or high-volume customer environments.

Knowledge & Technical Competencies

• Strong knowledge of South African labour legislation and HR best practice.
• Understanding of organisational development, workforce planning, and talent management principles.
• Strong analytical and problem-solving capability.
• Commercial acumen and business understanding.
• Ability to interpret and use people data to drive decision-making.
• Strong facilitation, communication, and stakeholder management skills.
• Proficiency in Microsoft Office and HR systems.