HR Business Partner - Retail at TFG (The Foschini Group)

Position Description:

The main purpose for this role is to provide support to the Strategic People Advisors (SPAs) by acting as a conduit between the SPA, business and HR Central Services. The HRBP will be responsible for co-ordination of various role players, information and requirements to ensure the operational execution of the strategic elements of the HR business imperatives. 

This role will have the following requirements/objectives:

• Co-ordination of the compilation of monthly management packs per brand, aligned to strategic objectives
• Briefing in and coordinating HR business requirements aligned to company strategy to specialist areas and the HR Central Services.
• Track progress of initiatives and facilitate a reporting back mechanisms to business for strategy review.
• Coordinate qualitative feedback on ‘out-of-SLA’ vacancies to enable pro-active reporting and problem solving of business vacancies
• Liaise with the HR Central Services on queries/themes/escalations specific to the business (resolve with the service request holder) and provide summarised feedback and resolutions for management meetings
• Meet monthly with HR Central Services management team to highlight issues/trends with regards to service requests (SR) by business
• Ensure execution/feedback/investigation of HR actions, coming out of monthly business management meetings.
• Advise, coach and guide business on HR processes and procedures. 
• Advise Head Office (HO) and Field Line Managers on performance management principles prior to them becoming escalated ER issues.
• Assist managers with diagnosing/advising on people challenges (help with interpersonal conflict/dynamics)
• Assist with and ensure role specific induction programs for new Senior Management roles are in place and ensure coordination thereof
• Represent SPA when required for critical business meetings unavailable
• Assist with OD interventions e.g. structure changes, job profiles etc.
• Assist in collating of information (in a diagnostic format) where the SPA facilitates a business session
• Drive business culture initiatives through being representative on Business culture forums
• Minimum 8 years of experience in HR (ideally in Retail)
• Relevant HR degree

Competencies:

• Excellent interpersonal, verbal and written communication skills
• High service delivery and performance mind-set
• Excellent numerical ability and analytical thinking skills
• Good understanding of HR administrative, consulting and transactional activities
• Keen judgement and decision-making skills
• Business understanding
• High attention to detail and accuracy
• High service orientation