HR Generalist - Durban (49042) at Ntice Sourcing Solutions

Job Description

• Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban
• The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development
• As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR functions, including Talent Acquisition, Employee Relations, Industrial Relations, Talent Development and Onboarding
• The position requires a proactive and people-centric individual with strong leadership skills, a hands-on approach, and a passion for fostering employee growth and development and the ability to handle multiple priorities in a fast-paced environment.

Duties and Responsibilities:

Talent Acquisition Management

• Lead a team of two recruiters to manage the full-cycle recruitment process from sourcing and screening to interviewing and hiring
• Collaborate with hiring managers / customers to understand staffing needs and develop effective recruitment strategies, particularly for on-line teaching roles
• Ensure a seamless and positive candidate experience throughout the recruitment and onboarding process

Employee Relations and Industrial Relations

• Serve and a trusted advisor and point of contact for employees regarding HR policies, procedures, and employment related matters
• Handle employee relations issues, grievances, and disciplinary actions in accordance with company policies and applicable laws
• Manage Industrial Relations matters and liaise with relevant stakeholders

Talent Development:

• Design and implement talent development programs to enhance employee skills, capabilities, and career growth opportunities
• Conduct training needs assessment and develop training plans to address skills gaps and promote continuous learning
• Provide coaching and mentorship to employees to support their professional development and career progression

On-Boarding of new Teachers:

• Oversee the onboarding process for new teachers, ensuring a smooth transition into their roles and alignment with organisational goals and values

HR Administration and Compliance:

• Put systems in place and maintain accurate HR records and documentation, including employee files, contract, and performance evaluations

Minimum Requirements:

Education and Experience:

• Bachelor's Degree in Human Resources or related field
• 5 - 7 years HR experience with a focus on Talent Acquisition, Employee Relations, and Talent Development
• Strong leadership and team management skills with the ability to motivate and inspire others
• Excellent communication and interpersonal skills with a customer-centric approach
• Knowledge of employment laws and regulations, particularly in relation to Industrial Relations
• Experience in Call Centre, BPO environment or Retail preferred
• Must have experience with bulk recruitment and putting systems in place

Salary:

• Market related.