HR Officer - Head Office - KZN at Al Baraka Bank South Africa

CORE PURPOSE OF THE JOB

To provide generalist HR services to the Bank which includes but not limited to the following:

• Recruitment and Selection
• HR Administration
• Performance Management
• Employee Wellness
• Policies and procedures
• Industrial Relations
• Payroll administration
• HR communication
• HR Special projects
• Succession Planning / Career Development plans

Recruitment

• Develops competency-based interview guides for each position to ensure questions are targeted to the required competency.
• Creates an advert from the job description for internal and external use making sure that all relevant detail of the job is included in the advert
• Conducts recruitment via the use of agencies, Job portals and other social media alternatives.
• Sends updated job spec to preferred recruitment agencies ensuring that the required criteria such as criminal and credit checks is in line with the Banks recruitment policy.
• Conducts the mandatory background checks on prospective candidates.
• Conducts the shortlisting of candidates based on the job criteria.
• Conducts interviews with line management for B and C band positions and D band positions as and when requested.
• Ensures the interviews are arranged and forwards the Cv’s and interview questionnaires to the manager / panel in preparation for the interview.
• Facilitates psychometric assessment electronically as part of the recruitment process and external providers.
• Ensures that unsuccessful candidates are regretted by way of a regret letter.
• Updates the Recruitment Status Report regularly to ensure the progress is monitored.
• Conducts exit interviews for all positions and provides analysis for EXCO.
• Maintains a repository of information including recruitment service providers SLA’s and productivity reports.
• Ensure effective communication and regular feedback to recruitment agencies and internally regarding the recruitment progress and status.

Branch Support

• Conducts monthly HR virtual meetings with managers in designated regions.
• Provide efficient HR support across the regions.
• Conducts branch visits to designated branches every two months.
• Conducts meetings with Head office department managers on a bi-monthly basis. Provides the relevant GM / Executives with feedback on any matters of concerns that may be discussed at the HR Management meetings.
• Conducts staff engagements with employees.

HR Administration

• Develops letters of offer and contracts of employment and collates recruitment pack containing the relevant documents of the candidate.
• Acts as a liaison for medical aid, ensuring that staff are advised as to who to contact in order for queries to be addressed and to arrange consultations between the PSG consultant and the employee as and when required.
• Responsible for sending out relevant communication to staff as and when required.
• Develops job descriptions in consultation with management and HR Manager.
• Arranges job grading meetings and attends in the absence of the HRM and ensures approval of job grade and saves the approved report in the Job grading report folder on F drive.
• Maintains all staff information and records by ensuring they are loaded onto the Sage system
• Maintains and updates organisational organogram on the PowerPoint and Organimi versions.
• Creates HR PowerPoint presentations and communications
• Drafts warning letters and letters of Concern.
• Prepares letters relating to salary reviews, job grades, job title changes, allowance letters, change in reporting line, notice period letters, etc.
• Assist with Audit requirements.

Policies and Procedures

• Inserts all newly developed policies and procedures into the standardised template.
• Receives approval from EXCO for approved policies and procedures and obtains signatures from the CE and HR Manager.
• Amends policies as changes occur as well as assisting in the research and development of HR related policies.
• Updates and maintains SharePoint with all new and updated HR polices and ensure communication to all staff.

Performance Management

• Performs a primary support role for the Banks performance management system.
• Performs a system administrator role for the Banks approved performance management system.
• Maintains and regularly updates the PDP outstanding schedule and updates the PowerBI report.
• Attends to all queries relating to performance management in a timeous, efficient and professional manner
• Assist the HRM with identifying and addressing 10% underperforming staff within the organisation
• Train new staff on the performance management process.
• Assists the HRM with PIP feedback sessions - Representing HR in the feedback sessions, documenting sessions, drafting letters, providing support to the manager and respective employee.
• Assists with HR related projects relating to performance management.

Corporate Branding

• Assists with the coordination and administration for the female corporate uniforms.
• Plans and coordinates the annual Employee Recognition Awards functions.
• Assists with the planning and coordination of the annual HR stakeholder engagement workshop.

Employee Wellness

• Plans and coordinates the annual Wellness Day for staff in collaboration with Discovery and other service providers.
• Arranges the presentation by Discovery to present the Wellness Day findings.
• Arranges quarterly awareness / wellness staff presentations.
• Assists with planning of exercise activities on collaboration with the Staff Exercise Committee.

Payroll

• Conducts the loading of new employees onto SAGE payroll timeously and efficiently.
• Attends to any changes on payroll related to the employee’s position/department information.
• Prepares the monthly cashbook timeously and efficiently.

Succession Planning / Career Development Plans

• Obtains approval from relevant GM and Executive on the successor identified to relevant position.
• Tracks, monitors and evaluates the implementation of the succession plans in collaboration with the training department.

Compliance

• Provides compliance with the required FAIS documentation as and when required.
• Coordinates the criminal checks of the Directors, EXCO and all employees on an annual basis as a regulatory requirement.

HR Special Projects

• Assists the HRM with HR related projects.

Requirements

QUALIFICATIONS

• A degree or diploma in Human Resources and/or Organisational Development will be required in order to meet the requirements of the role at the highest level of competence
• Post graduate qualification will be an added advantage

PREFERRED EXPERIENCE

• A minimum of 3 - 5 years of experience is required in the area of HR and/or organisational development

KNOWLEDGE

• Sage People 300
• MS Office
• Organimi
• HR processes and procedures
• Basic Conditions of Employment Act; Labour Relations Act; OSH Act, Employment Equity, COIDA