HR Operations Manager at PSG Konsult Ltd

Job description

• Responsible for the implementation of the HR strategy and implementing best practice people management initiatives that are in line with business strategies.
• Manage all HR information systems (MIS), data analytics, and HR reporting to create streamlined reporting processes, improve data accuracy and ensure overall reporting excellence.
• Lead HR team to automate HR processes and investigate opportunities for process enhancements to ensure alignment with industry best practice standards.
• The HR Operations Manager will provide support to the Head of Human Resources and ensure the operational delivery of all HR projects.
• This role is tasked with streamlining HR processes, enhancing staff retention, managing risk, and ensuring compliance with regulations. 

Responsibilities:

• Work with the Head of Human Resources to ensure the HR strategy is embedded into the various business units
• Manage the delivery of all Group HR projects
• Driving HR TOM initiatives
• Develop and implement an HR operations framework, processes, and practices in response to the organisation’s requirements
• Develop standard operating procedures for all HR processes and drive operational efficiency within the HR team
• Prepare and review all HR board and Committee meeting reports such as OpsCom, MANCO, and Quarterlies ensuring accurate tracking of all key HR metrics
• Lead and manage the organisation's KI promotion process as well as the annual performance management and succession planning process
• Lead and manage the annual remuneration and performance bonus process
• Advise business on HR policy, processes, and procedures and ensure adherence to the organisation's core values
• Assisting with resolving HR escalations and complex HR matters
• Ensure operational excellence within the HR team
• Provide assistance to the HR team on all data requirements for the annual Employment Equity survey
• Annual review of the HR risk register
• Provide recommendations on HR MIS and reporting to ensure efficiency, consistency, and accuracy
• Provide strong reporting and analytical support to the Head of HR and the HR team
• Ensure reporting accuracy and excellence within the HR team
• Assist with all HR data and reporting-related escalations as well as assist with complex reporting queries

Minimum Requirements:

• University Degree (Management Information Systems/ Accounting/ Mathematics/ Statistics related qualification or similar)
• A minimum of 7 years of MIS, data analysis, and reporting or accounting experience, preferably in a Financial Services environment
• Computer literate (MS Office Package and BI tools)
• Strong leadership skills

Skills and competencies:

• Analytical thinking and decision-making skills
• Planning & prioritising
• Attention to detail
• Results orientation
• Process oriented
• Innovative thinking
• Strong interpersonal skills
• Delivery Focused
• Building networks and good relationships
• Team Effectiveness
• Handle confidential information