HR-Payroll Support Consultant (Midrand) at Adapt IT Holdings

Job description

Primary Responsibilities for the Role

• Investigate incidents relating to systems, within the scope of control and assign to other departments where necessary.
• Continuous communication with originators of incidents with regards to their status and activity.
• Perform reconciliations for the subsystem in the scope of control
• Recommend corrective actions after investigation.
• Participate in internal audits.
• Provide client support on the use of the ITS Integrator systems as per maintenance and service level agreements (SLA).
• Log incidents on the ticketing system in response to customer or internal reports.
• Monitor statutory regulation alignment to the system within scope of control.
• Responsible for the integration between sub-systems allocated to the team and other ITS systems.
•  Compliance to the ISO 9001:2015 Support Procedure
• Adhere to published procedures and standards.
• Maintain records in accordance with published procedures.
• Initiate corrective and preventative action as per standard procedure.
• Monitor effectiveness of corrective and preventative action.

Minimum requirements

Minimum Qualification Experience Required

• Matric relevant qualification (e.g. Business Analysis/Testing Certificate etc.)
• Or 3 years of experience on the related subsystem

CORE COMPETENCIES

KNOWLEDGE

• Intermediate business process knowledge
• Intermediate understanding of business principles
• Intermediate knowledge of statutory legislation
• Identify opportunities to sell systems and services to existing clients
• Intermediate knowledge of the sector
• Intermediate knowledge of the ERP systems function
• Intermediate knowledge of different modules in the various suite of products
• Continuous development of knowledge of software systems within scope of control.
• Continuous development of knowledge of business practices that are addressed by software systems within scope of control.

SKILLS

• Ability to perform medium to complex investigations
• Design & analysis skills
• Research skills
• Mentoring and coaching skills
• Conduct Training and Consulting
• Ability to grasp business practices and recommend alternative solutions
• Intermediate problem-solving ability
• Ability to create, compose and edit written materials
• Agile and adaptable

Payroll

• ED Code definitions, including impact of statutory components i.e. Tax Codes, UIF, Skills, COIDA, GLA Allocation and impact
• Globals and impact including TGP setups vs Basic plus Benefits
• Definition and use of Funds, Tables and their structures, impact on calculations
• TGP Setups vs Basic plus Benefits
• Medical Aid Calculations including Tax Credits, AMTC, Fringe Benefits
• Payroll Postings – where GLA comes from etc. Automated postings vs manual postings
• Salary Calculations – Calc Numbers / Seq Numbers, finalization of salary calcs
• Rollbacks / Re-calcs vs Late Calcs
• SARS Submission process plus understanding and clearing validation errors
• Salary Increases, process followed