HR Services Partner – Fixed Term Contract (12 Months) at Glencore

• We are seeking a detail-orientated, proactive and highly motivated professional to join our Global HR Services team in Johannesburg, South Africa, through the HR Hub which supports key operational processes for multiple Glencore offices worldwide. Gain exposure to international HR operations and best practice and contribute to impactful employee experiences across the globe. Benefit from valuable in-service work experience, skills and knowledge that will assist in launching your career within the Human Resources field.
• The HR Services Partner works in a shared service centre environment (our HR Hub). This role requires strong organisational skills, a customer-focused mindset, and the ability to work in a fast-paced, globally matrixed environment. Key areas of responsibility include coordinating onboarding and offboarding activities, maintaining accurate employee records in Workday, and providing consistent administrative support across multiple countries and jurisdictions. You will be supported through the Human Resources structure in performing your duties.

Primary Task & Key Responsibilities:

• Responsible for preparing employment contracts, amendments, termination agreements, and related documentation in line with global and local requirements for multiple locations. Ensure accuracy and consistency of terms and conditions for all contracts. Collaborate with HR Leads to update templates as necessary.
• Responsible for timely delivery of any HR administrative documentation, in keeping with defined service level agreements (SLAs).
• Responsible for doing the end-to-end employee onboarding and offboarding included but not limited to the below,
• Onboarding: working with the Talent Acquisition teams from the point of offer acceptance; initiate hire process in Workday; schedule induction sessions and support IT and Office Services with new joiner logistics.
• Offboarding: ensuring timely processing of terminations in Workday; all supporting documentation and access revocation.
• Intercompany transfer: supporting both onboarding and offboarding processes.
• Initiate processes for all transactions in Workday for new joiners, leavers and all employee life cycle changes, within payroll processing deadlines for all locations within scope.
• Raise tickets/escalations where required and track issue resolution.
• Run monthly / quarterly Workday reports and validate data for completion and accuracy, as needed.
• Ensure timely collection of all required documents and completion of tasks, follow up where required for payroll critical activity.
• Respond to employee and manager queries through HR service channels (email, portal, ticketing system) as appropriate.
• Manage employee digital personnel dossiers (e-files) and ensure Workday records are up to date; perform regular reviews through reporting and controlling.
• Provide support for HR-related inquiries, escalating complex issues as needed to Regional Leads. Contribute to training materials and knowledge-sharing for the HR Hub teams.
• Maintain data integrity by running queries, auditing and analysing data.
• Liaise with Regional to ensure compliance with local labour laws and global standards.
• Support the implementation of global processes, policies, and initiatives.
• Collaborate and propose changes on the implementation and continuous improvement of HR processes and support the improvement of Workday, resulting in changes to our efficiency and effectiveness. Identify opportunities to streamline HR operations and improve service delivery.

Key Relationships:

• HR Business Partners
• Talent Acquisition Specialists
• Payroll Operations Partners
• Workday Specialists
• Regional Leads, where applicable

Desired Experience and Qualifications:

• Between 3 and 10 years of work experience.
• A Bachelor of Commerce degree in Human Resources, Business Administration or another field of study.
• Proficient in the use of Microsoft Office suite, for example MS Word, Excel, etc.
• An extension to a permanent contract may be granted after one year, based on the employee’s performance.