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  • Posted: Aug 15, 2025
    Deadline: Oct 12, 2025
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  • Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...

     

    Human Capital Assistant

    Role Purpose    

    • To provide full administrative and coordination support to the Human Capital team.

    Requirements    
    Qualification

    • Matric/Grade 12.
    • Relevant Diploma in Human Resources (HR).
    • Degree advantageous.
    • At least 2 years of relevant admin experience in an HR environment.
    • Knowledge of and experience in HR practices and legislation.

    Duties & Responsibilities    
      Internal Process

    • Work closely with the Human Capital Consultants (HCC) and Human Capital Business Partner (HCBP) in the delivery of sourcing and talent acquisition objectives.
    • Conduct interviews and complete end-to-end recruitment administration processes.
    • Full recruitment administration according to the recruitment process.
    • Benefit consulting and benefit administration according to process.
    • Maintain calendars of the HR team.
    • Schedule meetings, interviews, and HR events and maintain agendas.
    • Liaise with external service providers where necessary.
    • Coordinate the scheduling of assessments and report on assessment progress.
    • Deal promptly with client requests in a competent, efficient, and professional manner.
    • Tracking and updating activities of all recruitment processes and reports on relevant systems.
    • Maintenance of employee information and documentation on all relevant systems and ensuring data accuracy and documents are loaded and updated on the appropriate platforms.
    • Provide administrative support and guidance in all HR matters.
    • Coordination of induction and onboarding and related documentation.
    • Ensure all employee documentation is in order and submitted to payroll timeously for all employee types (temporary, permanent, and locums).
    • Complete termination paperwork and exit interviews.
    • Liaise with payroll on all relevant queries.
    • General HR administration feedback and follow-up on all queries to ensure resolution.
    • Assist with project-related work as and when required.
    • Make recommendations on process improvements to increase efficiencies.
    • Build relationships with all relevant stakeholders.
    • Engage in appropriate training interventions to promote own professional development.
    • Demonstrate the company's values on a daily basis.
    • Manage all queries via the internal PeopleTrax system & respond to queries aligned to Service Level Agreements & turn-around times. 

    Client 

    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
    • Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
    • Continuously monitor own turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
    • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales.
    • Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

    People

    • Contribute to a positive work climate and culture.
    • Assist with the recruitment & selection of suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan culture.
    • Support a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
    • Effectively manage own performance within the team in order to ensure business objectives are achieved.
    • Finance
    • Identify solutions to enhance cost-effectiveness and increase operational efficiency.
    • Manage all company resources under your control with due respect.

    Competencies    

    • Attention to
    • Accuracy in processing high volumes of
    • Ability to work under
    • Professional and assertive communication
    • Build
    • Solutions
    • Self-management and results-driven to meet client
    • Proficiency in MS Office with advanced Excel

    Deadline:22nd August,2025

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