Human Capital Manager: People Analytics at Santam Insurance

What will you do?

Human Resources has a position available for a HC Business Manager (People Analytics), reporting to the Executive Head: HR. 

You will be required to integrate the centres of excellence across HR and business requirements ensuring that data driven solutions are built aligned to business needs. 

Furthermore, you will be accountable for the effective execution on HR strategic objectives across centres of excellence and within time frames agreed upon.

What will make you successful in this role?

Strategy and project portfolio management:

• Integrate all Strategic initiatives across HR and utilise data to design trends and key insights to be integrated into the HR Strategy for the Santam Group
• Transpose the HR strategy into a project portfolio to ensure that the strategy is timeously realised and executed. Prioritise and manage the delivery of the HR plan. 
• Cascades the Santam HR strategy by designing specific HR plans in alignment with the cluster strategies, in partnership with the COE’s and HR Delivery team

Provide support to the Executive Head of HR by compiling and executing on monthly actions and deliverables:

• Ensure that all Executive Committee and Board submissions reflect HR’s integrated people plan and provides an update on the strategic objectives. 
• Prepare communications to HR community, Santam employees and external stakeholders on behalf of HR Exec.
• Support HR Executive on HR employee engagement initiatives.
• Translate HC strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning

People Analytics:

• Ensure that all key people data insights are provided to inform the HR Santam Group Strategy
• Lead the People Analytics team and leverage technology to provide people data analytics and people insights to effectively provide effective decision making and business solutions relating to people.
• Provides expertise in practical reporting solutions, including data visualization and graphical report design, using current and future technology products.
• Lead and implement data governance strategies and action plans aligned to legislation and Santam Information Management Forums
• Partner with key stakeholders across the Santam group to build technical solutions that addresses people data accuracy concerns.  

Project Management:

• Provides support to the Santam HR Group Executive and partner with all CoE heads to drive alignment across practices and initiatives. 
• Co-ordinate HR practice and process improvements and monitor and track the implementation of key HR projects. 
• Co-ordinates project integration initiatives into annual plan.

Stakeholder management:

• Manage relationships with internal stakeholders (CoE Heads, Marketing, Digital, IT, Sanlam stakeholders etc.)
• Manage relationships with external stakeholders and vendors.
• Ensure healthy engagement and satisfaction levels with all stakeholders.
• Manage the HC project integration processes
• Collaborating with MANCO team members to determine and prioritize HC strategies, aligned to business priorities
• Improve current HC processes and coordinate organizational procedures for optimized efficiency and productivity

You will

• Hold a Postgraduate qualification in Behavioural Sciences/Business Management or similar NQF level 7 qualification

You have

• A minimum of 8-10 years in Human Resources environment – with strong industry knowledge  
• Experience in working with all levels of management in a corporate environment
• Good knowledge and understanding of HR Best practices, policies, and procedures
• Experience and knowledge in people analytics; data visualization and manipulation, MIS and systems integration
• Experience in leading and managing a team
• Proven experience organizing and directing multiple teams and departments
• Experience in data analysis, operations management, data manipulation and managing large sets of data.
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication

Your abilities include

• Business Acumen
• Stakeholder Management
• Strong presentation skills
• Strong problem solving and analytical skills. Ability to analyse and interpret statistical data/HR analytics
• High degree of self-management, displaying an organised and measured approach to the workload and the clients
• Project Management skills
• Attention to detail
• Strategic thinking 
• Driving change 
• Operational delivery and execution 
• Business acumen / commercial insight 
• Planning and organising 
• Communication skills  
• Persuasiveness / Influencing 
• Strong judgement, integrity, and discretion
• HR technical knowledge 
• Microsoft suite