Human Resource Manager Cape Town at Optimal Growth Technologies

Role Purpose

• The HR Manager is responsible for the operational management and execution of HR practices across the organisation. This role focuses on day-to-day HR management, policy implementation, employee relations, and performance management, ensuring consistency, compliance, and effective people practices that support business operations.

Key Responsibilities

HR Operations & Performance Management

• Manage and implement performance management processes across all departments
• Support the rollout, tracking, and reporting of KPIs at individual and team levels
• Work closely with line managers to address performance gaps and improvement plans
• Ensure performance processes are applied consistently and fairly

Policies, Procedures & Compliance

• Implement and maintain HR policies and procedures in line with labour legislation
• Ensure consistent application of policies across the organisation
• Update HR procedures to support operational and organisational requirements
• Provide hands-on guidance to managers on policy interpretation and compliance

Employee Relations & Disciplinary Management

• Manage disciplinary processes, grievances, and dispute resolution
• Prepare and oversee disciplinary hearings, warnings, and corrective actions
• Support managers with performance counselling and corrective measures
• Liaise with labour consultants and external advisors when required

Manager & Employee Support

• Act as the primary HR point of contact for employees and line managers
• Provide day-to-day HR advice and support to management
• Assist with change management and internal communication initiatives

HR Administration & Reporting

• Oversee HR administration, records, and reporting
• Track HR metrics and operational risks
• Provide regular HR reports to leadership

Key Skills & Experience

• Proven experience in an HR Manager or Senior HR Generalist role
• Strong working knowledge of labour legislation and HR processes
• Hands-on experience managing performance and disciplinary matters
• Strong organisational, communication, and problem-solving skills

Qualifications

• Degree or diploma in Human Resources, Industrial Relations, or related field
• HR professional registration (advantageous)

Key Competencies

• Practical, solutions-driven approach
• High attention to detail
• Strong interpersonal and conflict resolution skills
• Ability to operate effectively in an operational environment
• Professional, resilient, and reliable