Human Resource Specialist (12-Month Fixed-Term Contract) at FAIS Ombud SA

Key Performance Areas:

• Driving organisation-wide growth by supporting talent management, succession planning, and employee retention.
• Providing organisational development and change management support.
• Advise management and staff on performance management processes and development matters.
• Participate in developing and reviewing the HR Policies and Procedures.
• Provide support on crafting and reviewing job profiles and job specifications.
• Prepare HR project reports for approval by the Head of HR.
• Coordinate the implementation of audit recommendations.
• Support the implementation of benchmark initiatives.
• Taking the lead and working with other HR staff in the completion of assigned projects, e.g., organisational development and change management-related initiatives.
• Participate in the execution of the People strategy. 
• Support the change portfolio, which allows the Office to prepare for and successfully adopt the change.
• Lead the change management activities within a structured process framework.
• Evaluate the change impact and organisational readiness to limit potential risks.
• Support training and communication as part of change management.
• Evaluate the risk of change and provide actionable recommendations on managing its impact.
• Evaluate resistance in adopting the change at the user, process, and technology level, where applicable.
• Conduct post-implementation reviews to assess the decisions and performance related to the change request.
• Support talent management initiatives across the Office as directed by the Head of HR.
• Perform general administration and project-related functions as directed by the Head of HR.

Requirements

• A Bachelor’s Degree or Advanced Diploma (NQF-7) in Human Resource Management or a related field.
• More than 5 years’ experience in Human Resource Management, with exposure to organisational development, talent management, change management, and employee engagement.
• Registration with a relevant professional body (e.g., SABPP, IPM, ACMP) and knowledge of HR systems will be an added advantage.
• Excellent facilitation, stakeholder management skills, organisational development, and change management skills. 
• A solid understanding of HR procedures, processes, and prescripts.
• Knowledge of SA Labour Legislation (BCEA, LRA, SDA, EEA, etc.).
• Knowledge of people standards is preferred.
• Must be competent in using MS Office Suite and other digital tools to manage HR Processes.