Human Resources Admin Assistant at Pick n Pay Stores Limited

• To provide HR administrative support to the HRBP for Omnichannel, ensuring smooth HR operations across online teams and store operations (covering multiple regions). The role requires a strong understanding of both corporate HR functions and store-level HR practices and the ability to thrive in a fast-paced, high-pressure environment.
• Knowledge: Strong understanding of both corporate HR functions and store operations HR practices.
• Experience: 2–3 years in HR administration, preferably in a retail or Omnichannel environment. This is not a learning opportunity for a graduate – an experienced administrator is required.
• Skills: Attention to detail, ability to manage multiple priorities, excellent communication, and proficiency in HR systems.
• Qualification: Relevant tertiary qualification – HR Degree or Diploma.
• Systems: SAP and Workday; must be proficient in MS Office tools with intermediate experience in Excel.

HR Administration:

• Manage employee records, contracts, and HRIS updates for online and store teams.
• Process documentation for transfers, promotions, and terminations.
• Coordinate payroll inputs (overtime, allowances) for both environments.
• Assist with employee death claims (Safrican).
• Assist with confirmation of employment letters.

Recruitment & Onboarding:

• Support recruitment for online and store roles, including scheduling interviews and preparing offers.
• Liaise with the Talent Team to move the recruitment process along.
• Administer assessments and MIE background checks.
• Conduct first-round interviews with line managers.
• Facilitate onboarding and induction programs.

Benefits & Compliance:

• Administer benefits and claims (medical aid, pension) and ensure compliance with labor laws and company policies.
• Assist with audits and maintain confidentiality of employee data.

Employee Support:

• Act as first point of contact for HR queries from online and store teams.
• Support performance management processes and employee relations initiatives.

Reporting & Coordination:

• Prepare HR reports for Omnichannel leadership.
• Liaise with regional store HR contacts to ensure alignment on processes.

Learning & Development:

• Assist with the compilation of the Workplace Skills Plan.
• Send training reminders and monitor attendance.

Graduate Support:

• Provide first-line HR admin support to two graduates.
• Coach and train graduates on relevant HR admin processes.
• Uniform Coordination:
• Coordinate uniform orders for in-store ASAP employees.

Competencies

• Technical: HRIS, payroll basics, compliance knowledge.
• Interpersonal: Relationship building across diverse teams; team player is essential.
• Personal: Confidentiality, adaptability, resilience, tenacity, fast learner, ability to work under pressure in a stressful environment.

End Date: December 22, 2025