Human Resources Administrator at Telesure Investment Holdings (TIH)

Introduction

• The HR Administrator contributes to the organisational goals by administering and processing information and data pertaining to the full life cycle of an employee whilst ensuring accuracy at all times.

Specification

• Providing general HR support to business when required.
• Ensure effective service delivery to meet customer needs within specified SLA’s.
• Conduct comparative check between personnel file information and information on the Sage 300 People system in order to rectify system and data anomalies.
• Assist with Audits in relation to employee administration related processes.
• Ensure compliance with set turnaround times and standards.
• Assist in Creating and update information, reporting and documentation related to the system(s) (library, maintenance, system organisational architecture and security) as per stakeholder requirements
• Deal with system errors and ensuring the errors are picked up during the process and rectified.
• Provide expert support services with respect to HR administration.
• Build and maintain relationships with the national HR Team ,Payroll and Talent Team.
• Establish successful working relationships across the Telesure Group
• Establish effective working relationship with Finance Department (Payroll)
• Keep up to date with changes in company policy, procedure and structures.
• Ensure up-to-date knowledge of relevant HR systems
• Maintaining an effective HR filing systems through ensuring the Iron Mountain (supplier) process is adhered to.
• Proactively identify problem areas i.e. Hierarchy Structures and Departmental information, Leave Policies.
• Deliver the Telesure Service Way through personal effort.
• Support the Treating Customers Fairly principles by providing direction and monitoring the delivery of the TCF behaviors and outcomes.
• Experience in high volume administration with supporting between 700-900 staff.

Essential
Requirements

• Grade 12 (Standard 10) with University Entrance (NQF4)
• 2-3 years Administration experience within Human Resources Department
• SAGE 300 People Systems experience

Desirable

• HR Certificate/Diploma
• Additional HR Systems