Hyphen Implementation Specialist at RMB - Rand Merchant Bank

Job Description

To ensure smooth implementation of clients onto our host to host platform

• Installation of appropriate security protocols (XCOM/SFTP) with client
• Migration of clients from FTP to SFTP
• End to end client implementation of Host services
• Provision of technical assistance/support to clients in development of applicable file formats
• Assist clients with Line of Business integration into the various existing host products
• Identify alternate methods of connectivity, development or integration methods to achieve a successful implementation.
• Ensure clients are trained in the use of services provided
• Assist clients with project planning and mapping of the end to end expected implementation process
• Manage client implementations in terms of agreed solutions
• Adherence to implementation project time lines and deadlines