I&T Service Desk Support Technician (Fixed Term 12 Months) - VKB I&T, Head Office, Reitz at VKB Group

Job Description

• Are you the go-to person when someone says, “My computer’s not working!”? Do you enjoy solving tech problems, helping people, and making things run smoother behind the scenes? Then we’ve got just the role for you!
• We're looking for a First Line I&T Service Desk Support Technician who’s not only tech-smart but also people-smart. You’ll be the first superhero users call when their systems go rogue – and you’ll help bring order back to the digital universe.

Requirements

• Grade 12 / NQF Level 4
• Computer literacy is a must – technical know-how is a big bonus!
• Previous experience with financial systems? That’s a nice-to-have!
• Willingness to work in our friendly town of Reitz

Duties and Responsibilities

• Keeping an eye on VKB’s I&T equipment and making sure everything is running smoothly.
• Being the friendly, helpful voice behind our Service Desk – solving problems and saving the day!
• Liaising with users, service providers, and internal teams to keep everything flowing.
• Completing daily tasks on our internal financial systems – on schedule, of course.
• Sharing reports and insights that help us continuously improve I&T services.

Skills Required

• Problem-solver and love getting to the root of issues.
• Good communication skills
• Next-level Client service and support to your fellow VKB teammates.
• Precise, reliable, and cool under pressure.
• You don’t just do the job – you make it better every day!

Closing Date 02 August 2026