ICT Business Analyst - Libertas at Distell

Purpose Of The Position

• The purpose of the ICT Business Analyst role is creating business value through consultation, facilitation and relationship management across functional teams within ICT and operations.

Key performance areas will include, but are not limited to:

• Detailed understanding of business function strategies and processes to provide new capabilities that will address transformative/optimization requirements
• Assist ICT Architecture and Application teams to design, develop and maintain a conceptual architectural view for Customer & Consumer related to existing and new technologies to ensure alignment to business strategies and plans
• Work closely with Application Managers to ensure alignment across the SDLC
• Responsible for business solution design and detailed Business Process design and documentation to effectively support business processes
• Participate in project prioritization forums
• Communicate ICT project progress to business function
• Continuous assessment of existing processes, identifying weaknesses and opportunities to improve service delivery.
• Development, maintenance and management of relevant policies, standards and procedures.
• Project Manage ICT-related projects in your assigned area of responsibility.
• Understanding of existing customised system configuration and development.
• Assist System Analysts with user calls requesting for business process changes.

The successful candidate must have the following qualification skills and experience:

• An appropriate degree and backed by credible experience in information systems and technology management
• Minimum of 3 years’ Business Analyst (process management, mapping and notation) experience
• Minimum of 3 years’ experience in a Sales and Marketing environment
• Very good understanding of Cloud Applications e.g. Salesforce
• Solid understanding on integration models and frameworks
• Proven skills working in an Agile and DevOps environment
• Sound project and change management abilities
• Independent influencer with the ability to implement change
• Excellent people and conflict management, leadership and facilitation skills
• Excellent verbal/written communication skills at all levels
• Proven Business Process Management, Mapping and Notation Skills.
• Ability to work under pressure.

Reference Number: 17348

Closing Date: 02 December 2020