ICT Network Infrastructure Specialist (P8) at Sol Plaatje University

Minimum requirements

• NQF 6 Diploma in Information Technology (IT) or equivalent qualification.
• H3C, Huawei, and/or Cisco certification such as CCNP, CCIE, H3CNE, HCIE.
• ITIL Certification.
• SolarWinds, PTRG or equivalent Certified (for network monitoring and alerting).

Recommendation 

• Minimum 6 years of related experience in handling network and ICT security: 
• H3C, Huawei, and / or CISCO networking.
• Microsoft server/Hyper-V virtual server.
• H3C, Huawei and / or Cisco routers, switches, H3C IMC.
• Computer skills - MS Project, MS Office, Outlook 365, Microsoft Operating Systems.
• Cloud systems maintenance and setup (AWS, AZURE, etc).
• Security systems (Firewalls, Website security, endpoint security).
• Networking (design, planning, and installation).
• Routing protocols – MPLS, OSPF, BGP, and Policy-Based Routing (PBR).
• Desktop software and server software (installation and configuration).

Duties and Responsibilities
Strategy Development and Execution

• Actively support the Line Manager/CIO in the achievement of the Office of the Chief Information Officer’s strategic objectives.
• Provide input for the Office of the Chief Information Officer's strategy development.
• Implement strategic objectives for portfolios reporting to this position.
• Design and implement short- and long-term plans to ensure.
• ICT infrastructure meets existing and future capacity and capability requirements.
• Update knowledge and skills related to networks and document the SPU network configurations for intellectual property purposes.

Operations Management

• Design, implement, and maintain network architecture and security safeguards.
• Manage and implement all network security processes and maintain proper reports for the same.
• Troubleshooting, resolving, and communicating networking issues to other employees, management, and clients.
• Installing and supporting LANs, WANs, Wi-Fi, internet, and intranet systems.
• Installing and maintaining Network hardware and software.
• Monitoring networks to ensure security and availability to specific users.
• Monitoring servers to ensure high availability and early risk detection. 
• Identifying user needs · Maintaining the integrity of the network, server deployment, and security through measures such as policies, patch updates, and directory services. 
• Ensuring that network connectivity throughout SPU’s LAN/WAN infrastructure is aligned with technical
  requirements.
• Maintaining and configuring network servers such as virtual servers, file server gateways, directory services, intrusion detection systems.
• Administering other devices such as desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
• Develop, implement, manage, and maintain the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backup.
• Develop procedures and associated implementation, testing, and training plans for infrastructure.
• Administration, security, and data management.
• Ensure compliance with internal and external information security requirements (i.e., Information Security Policy and Cyber Essentials Plus), maintain awareness of the latest cyber-security threats, and implement security measures to minimise risk to information assets.
• Ensure ICT systems are secure and resilient, carrying out proactive maintenance (e.g., patching) and documenting processes and configurations.
• Ensure that business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems and telephony.
• Lead the technical aspects of ICT projects, providing technical expertise and support for non-ICT projects and changes where appropriate.
• Prepare business cases and project documents for ICT infrastructure projects.
• Identify and take actions to manage ICT-related risks.
• Maintain effective relationships with suppliers to secure the best.
• Value for ICT goods and services, and to encourage innovative ideas to be adopted.
• Provide regular verbal and written Infrastructure Manager will be able to step in and cover for any of these roles in case of absence of emergency. 

Health and Safety

• Assist in identifying health, safety, and security risks.
• Inform health and safety representatives and Director about any health and safety issue.
• Ensure health and safety representatives are appointed and properly trained.
• Ensure a safe environment for all students and staff Ensure that health and safety rules and procedures are adhered to.
• Ensure that students and staff are aware of emergency procedures and policies.

Policy and procedure development

• Contribute to developing and implementing the ICT strategy, plans, and policies as a member of the ICT team Supply required documentation for Internal and External Audit.
• Aspire to positive audits and quality assurance.

Resource Management: Human Resources

• Direct, supervise, and evaluate work activities of personnel within the department.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Supervise professional and technical team in implementing infrastructure projects, objectives, and goals, including the provision of training opportunities should the need arise.
• Supervise Performance Management Plans of staff.

Resource Management: budget, finance, and procurement

• Provide input into infrastructure projects, operational, staffing, and capex budget.
• Manage section expenses against budget and asset management.

Monitoring, Evaluation, and Reporting

• Relevant strategic and operational reports as and when required.
• Research and implement best practices.
• Communicate and consult with relevant stakeholders.