ICT Test Analyst at Rand Mutual - RMA

PURPOSE

• Reporting to the ICT Testing Team Leader, the ICT Test Analyst will be responsible for developing Test Plans and conducting testing of systems according to test plans.

QUALIFICATIONS AND EXPERIENCE REQUIRED

• NQF Level 6: Diploma in Information Technology
• At least 3 - 5 years’ experience of developing system test cases
• At least 3 - 5 years’ experience of system testing
• Thorough understanding of system testing methodologies
• Good working knowledge and understanding of computer systems and technologies
• Ability to interface with users, IT Developers, management and external IT Services providers
• Excellent verbal and written communication skills

KEY AREAS OF RESPONSIBILITY

Develop and implement test plans

• Develop Test Plans
• Conduct testing of systems according to test plans
• Log identified defects on the defect tracking system, assigning the relevant severity and priority
• Monitor the progress of defects and the number of defects being logged back to ICT
• Retest defects corrected until customers have signed off

Provide support and training for users and stakeholders

• Develop relevant application training programs for users
• Conduct application training for users
• Create training material for users
• Train and support users on the use of application systems
• Assist and guide users in the test of systems
• Assist ICT Developers with the understanding of the systems where required
• Assist with the analysis and functional specification of the systems

KNOWLEDGE, SKILLS AND COMPETENCIES REQUIRED

• Knowledge of business policies, processes and procedures, legal compliance
• Service Orientation / Customer Responsiveness
• Stress handling
• Teamwork/collaboration
• Self-Management
• Rule-orientation
• Planning, Organising and Follow through
• Decisiveness and Action Orientation
• Resilience / Optimism