Implementation Specialist (Quadient Inspire – Former GMC) (Remote) at Datafin Recruitment

ENVIRONMENT:

• A global leader in Customer Engagement Tech seeks a highly skilled Implementation Specialist who will be responsible for document composition development using Quadient/Inspire (former GMC) platform.
• You will also develop and support custom programs for data validation and automation tools using C# and MS PowerShell while designing and testing program logic, program documentation, and release for computer operations.
• The ideal candidate must be able to think quickly and resolve issues as they arise, have a Bachelor’s Degree in Computer Science with 3 years relevant work experience including proficiency with Quadient Inspire (former GMC), Windows PowerShell, C# & SQL.

DUTIES:

• Design, develop and maintain applications for complex projects utilizing Quadient Inspire (former GMC).
• Program, test, and troubleshoot workflows.
• Set up master workflows to support Document Template design using Inspire Interactive.
• Develop and maintain custom data parsing scripts data validation using C# and PowerShell.
• Assist with data file analysis and help PM in customer’s onboarding process.
• Knowledge of SQL Server, stored procedures and functions.
• Define Omni Channel outputs.
• Responsible for projects live deployment and production acceptance.
• Identify opportunities to improve existing processes and ways to standardize data processing.
• Assist in resolving inquiries related to input/output and intended data usage.
• Troubleshoot, diagnose and resolve technical issues related to data processing for existing setups.
• Follow established department and companywide guidelines for implementation, testing and deployment.
• Contribute to the upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training.
• Other duties may be assigned after successful integration.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Computer Science or equivalent experience will be an asset.

Experience/Skills –

• Minimum of three years of experience in related field.
• 3+ Years of relevant experience using Quadient Inspire (former GMC).
• Working knowledge of Windows PowerShell.
• Solid understanding of system integration and API configurations.
• Proficiency in C# development for creating custom solutions and enhancing existing software functionalities.
• Familiarity with SQL.
• Experience using a wide range of data structures, including xml.

ATTRIBUTES:

• Ability to work independently and collaboratively.