Imports and Exports Manager at The Heineken Company

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of imports and exports, ensuring compliance with regulatory requirements and company policies.
• Demand Planning: Collaborate with internal stakeholders to plan and coordinate the receipt and delivery of materials and products.
• Team Leadership: Lead and manage the Import & Export Controller and Shipping Controller teams, providing guidance, coaching, and development opportunities. 
• Organisation and People management: Actively drives a customer-centric culture in the OpCo and ensures cross-functional alignment. Effectively organises and manages a team of people.
• Customer Relationship Management: Develop and maintain strong relationships with customers, ensuring that their needs are met and that issues are resolved promptly.
• Risk Management: Identify and mitigate risks associated with imports and exports, including regulatory compliance, supply chain disruptions, and customs clearance.
• Continuous Improvement: Implement continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve customer satisfaction.Job Requirements: Education and Experience:
• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• Functional expert in Imports & Exports.
• 5+ years of experience in imports and exports management, including experience with customs clearance, supply chain optimisation, and team leadership.
• Strong analytical, problem-solving, and communication skills
• Knowledge of import and export regulations, customs clearance procedures, and supply chain optimisation best practices.