Current Jobs at The Heineken Company

Key Responsibilities

• Safety & Sustainability: Drive safety and sustainability within Cluster. Lead by example. Put in place reporting and follow-up. Increase safety culture and cooperate with stakeholders.
• Ensure storage conditions are in line with HEINEKEN standards and obsolescence is minimized
• LSP (Logistics Service Provider) management.
• Depot Management: Manage the day-to-day operations of a depot, including inventory management, transportation, and warehousing.
• Cluster Leadership:  Lead a cluster of depots within a geographical area, ensuring operational excellence and consistency across the cluster.
• Operational Execution: Drive operational execution excellence, ensuring that depots within the cluster are meeting or exceeding key performance indicators (KPIs).
• Customer Service: Lead the operational relationship with customers within the geographical area of responsibility, ensuring that customer needs are met and that issues are resolved promptly.
• Team Leadership: Lead and manage a team of depot managers and operational staff, providing guidance, coaching, and development opportunities.
• Cost Management: Manage costs across the cluster, identifying opportunities for cost savings and ensuring that depots are operating within budget.
• Compliance and Risk Management: Ensure that depots within the cluster are complying with regulatory requirements, industry standards, and company policies, managing risks and mitigating potential issues.
• Collaboration with Sales Leadership.
• Collaborate in developing and executing the direct delivery growth strategy in conjunction with regional sales and Trade marketing to leverage TradeXpress/Secondary as an effective customer touchpoint.
• TPM and Continuous Improvement: Ensure the set-up and implementation of the Cluster Logistics Pilar, and drive improvement teams according to TPM methodology.
• Owns returnable management for the Cluster - drive improved circulation time, reduction of market losses and site losses (missing, broken and freight) within Cluster.
• Execute initiatives to drive performance within Cluster cascaded from Zone Manager.

Education​​​​​​​

• Bachelor’s degree in Logistics, Supply Chain Management or related field.

Experience

• 8+ years of experience in logistics management, including depot management and team leadership
• Proven operational execution and customer service capabilities
• Strong analytical, problem-solving, and strategic thinking skills
• Excellent communication, collaboration, and interpersonal skills
• Experience with logistics management systems (LMS), transportation management systems (TMS), and warehouse management systems (WMS)
• Knowledge of depot operations, transportation regulations, and inventory management best practices

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Key Performance Areas would include, but are not limited to:

• Consistently meet budgeted financial targets (CAPEX / OPEX)
• Optimise efficiency and reliability of plant utility services and -equipment and drive sustainability targets
• Effective management of improvement initiatives and process improvement projects
• Effective coordination of capital- and abnormal maintenance projects (incl. managing more complex projects for the division him/herself)
• Develop long-term plans to promote effective decision making (e.g. Site master plans and equipment replacement strategies) 
• Ensure engineering/maintenance human capital is utilised effectively and productively (incl. development of team members)
• Drive manufacturing plant reliability and efficiencies for the Paarl Cluster 
• Ensure efficient and effective execution of the site SAP plant maintenance system
• Implement new ideas and improved methods, -systems and work processes that will lead to higher quality and/or reduced cost
• Drive the implementation of Asset Care across the Paarl Cluster
• Actively participate in the Empowering Excellence programme (i.e. specific focus on 5’s-, Focussed Improvement- and Visual Management modules) 
• Drive OHSAct compliance and gap closure of safety audit findings in close collaboration with the SHER  Manager
• Develop plans and regularly review engineering performance against targets to ensure continuous improvement 
• Create an environment for challenging status quo, risk rating improvement and sharing of knowledge
• Create a sense of common purpose across the engineering team by providing targeted and regular feedback about company performance in line with organisational objectives
• Ensuring team members have clear, current and measurable goals within engineering fraternity that are aligned with the wider Supply Chain Engineering goals.

The successful candidate must have the following experience/skills:

• B-Degree in Mechanical Engineering or equivalent
• A Government Certificate of Competency (GCC) 
• At least 3-5 years’ relevant experience in a senior role within a FMCG manufacturing environment
• Sound Project management experience
• Advanced PC literacy (MS Office, SAP)
• Advanced analytical and critical thinking skills
• Sound interpersonal and communication skills
• Articulate with good presentation skills
• Well-developed strategic and conceptual skills
• Excellent leadership ability
• Team player with strong relationship building ability and influencing skills
• A self-starter with the ability to work effectively under pressure

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Key Performance Areas would include, but are not limited to:

• Effective/ Efficient Management of dry goods stock
• Control and limit stock variances including waste
• Manage the Dry Goods store functions so that targets set are met and that operational methods are continually challenged and improved upon
• Effectively control the loading and offloading of contracted transport
• Ensure that the department is operating at acceptable safety/housekeeping standards
• Conduct departmental ICC’s (Monthly)
• Operational involvement
• Ensure competent and motivated subordinates
• Attain subordinates’ development plans
• Innovation and business improvements in support of operational goals

The successful candidate must have the following experience/skills:

• ND: Logistics / Warehousing or equivalent qualification.
• 3 – 5 years’ experience in controlling/leadership functions of a warehouse environment
• Experience / background in a stores / warehousing environment
• Relevant experience in the management of subordinates/Strong leadership skills
• Computer literacy in MS Word, Excel, Power Point (SAP will be advantageous).
• Dynamic and energetic individual
• Innovative, analytical and pro-active
• Must be able to communicate effectively with suppliers and internal customers.
• Knowledge and experience in administrative principles
• Knowledge of ISO and HACCP systems

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Key Performance Areas would include, but are not limited to:

• Perform quality checks on samples in accordance with required procedures as per sampling plans.
• Conduct analyses of results and identify problems and improvement opportunities and communicate these to relevant stakeholders.
• Training of packaging personnel on process control procedures.
• Report and manage non-conforming dry goods and filled product.
• Maintain the Quality Management System standards.
• Maintain measuring and testing equipment (calibration, verification and maintenance).
• Conduct audits to confirm adherence to ISO 9001 and procedures.
• Perform administrative duties.
• Initiate, investigate and assist in problem solving regarding packaging materials and processes.
• Initiate Corrective and Preventative actions out of audits or non-conformances.
• Instil a quality culture in his / her area of responsibility and influence.
• Report non-conformances timeously and liaise between the Quality, Packaging and Materials.
• Build and maintain effective and trusting relationships with internal customers.
• Initiate improvements and the implementation thereof.
• Participate in E2 implementation.
• Ensure adherence to 5S, housekeeping and GLP’s.

The successful candidate must have the following experience/skills:

• A recognised and relevant Degree / Diploma in Natural Sciences or in the final stages of completing the qualification.
• Relevant working experience in a manufacturing environment (working experience on beverage lines will be advantageous).
• Working knowledge of Health and Safety standards, ISO 9001, FSSC 22000, ISO 14001 and SANS 1841 will be advantageous.
• Ability to work under pressure and accurately while paying attention to detail.
• Strong numerical aptitude and analytical abilities are essential.
• Must be responsible and punctual.
• Ability to reflect good leadership behaviour towards colleagues, superior and company values.
• Proven written and communication skills on all levels.
• Good interpersonal skills and the ability to work well within a team.
• Display knowledge and insight where to obtain information and interpret information relevant to own work area.
• Ability to implement controls to ensure the achievement of quality standards.
• Strong ability to do problem-solving, fault-finding and knowledge of various problem solving methods.
• Creativity that enhances continuous improvement is a pre-requisite.
• Ability to cope with the inherent physical demands of the position.
• Computer literacy, preferably MS Office, LIMS and SAP will be considered advantageous.
• Must be willing to work shifts and overtime if and when required.

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Key Performance Areas would include, but are not limited to:

• General Cellar activities
• Physical loading and offloading of bulk on site
• Physical blending of all overproof brandies
• Sample drawing of products
• Transfer of raw products and blended products
• Transfer of bulk components for blending
• Despatch of overproof brandies to bottling sites
• Actively participate in monthly stock take
• Preparing of samples for testing and/ or organoleptic assessment
• Execution of daily tasks and activities to achieve departmental targets
• Compliance with the OHS Act standards
• Effective recordkeeping
• Taking up of a tanks
• Maintain cellar hygiene standards
• Drawing and testing of production tank samples
• Apply strict and accurate loss control
• Actively participate in all TPM activities
• Actively participate in effective problem solving

The successful candidate must have the following qualification, experience/skills and attributes:

• Minimum Grade 12
• Working experience in a Cellar environment
• Physically healthy and strong to cope with the physical demands of the position as well as the ability to work at heights
• Ability to work effectively under pressure with minimal supervision
• Knowledge of safety procedures and housekeeping standards
• Willing and able to work extended hours (overtime) when required
• Punctuality and attendance reliability

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Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of imports and exports, ensuring compliance with regulatory requirements and company policies.
• Demand Planning: Collaborate with internal stakeholders to plan and coordinate the receipt and delivery of materials and products.
• Team Leadership: Lead and manage the Import & Export Controller and Shipping Controller teams, providing guidance, coaching, and development opportunities. 
• Organisation and People management: Actively drives a customer-centric culture in the OpCo and ensures cross-functional alignment. Effectively organises and manages a team of people.
• Customer Relationship Management: Develop and maintain strong relationships with customers, ensuring that their needs are met and that issues are resolved promptly.
• Risk Management: Identify and mitigate risks associated with imports and exports, including regulatory compliance, supply chain disruptions, and customs clearance.
• Continuous Improvement: Implement continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve customer satisfaction.Job Requirements: Education and Experience:
• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• Functional expert in Imports & Exports.
• 5+ years of experience in imports and exports management, including experience with customs clearance, supply chain optimisation, and team leadership.
• Strong analytical, problem-solving, and communication skills
• Knowledge of import and export regulations, customs clearance procedures, and supply chain optimisation best practices.

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Key Responsibilities:

• Safety & Sustainability; Warehouse & Transport long term planning; Inventory management; Storage & stock quality assurance management; RPM handling and management; Asset & equipment management; Organisational & people management.
• Warehouse Operations: Oversee warehouse management, including inventory control, storage, and order fulfilment.
• Transportation Management: Lead transportation operations, including carrier selection, route optimisation, and freight audit.
• Imports and Exports: Manage imports and exports, ensuring compliance with customs regulations, tariffs, and trade agreements.
• Logistics Network Optimisation: Analyse and optimise logistics networks, including transportation lanes, warehouse locations, and inventory levels.
• Budgeting and Cost Control: Develop and manage logistics budgets, ensuring cost-effective operations and minimising waste.
• Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and company policies, managing risks and mitigating potential issues.
• Team Leadership: Lead and develop a team of logistics professionals by providing guidance, coaching, and development opportunities.
• Stakeholder Management: Collaborate with internal stakeholders, including manufacturing, Planning, and procurement teams, to ensure alignment and effective communication.
• Lead key strategic cross-functional projects.
• Lead digital backbone implementation within Primary Logistics - OTM, EWM.
• Logistics Service Provider Contract Management: The ability to manage and monitor the execution of the contracts with LSPs to guarantee the required level of safety, service, savings, and sustainability in line with the defined logistics strategy.
• TPM and Continuous Improvement: Ensure the set-up and implementation of the OPCO Logistics Pillar, its strategy and control systems, and support the Pillar Leads and improvement teams according to TPM methodology.

Job Requirements: Education and Experience:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Master's degree in Logistics, Supply Chain Management, or related field (desirable).
• 15+ years’ experience, Minimum 8-10 years of experience in logistics management, with at least 5 years in a leadership or management position.
• Proven track record of success in managing warehousing, transportation, and imports/exports operations.
• Proven leadership and team management experience.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication, collaboration, and interpersonal skills.
• Experience with logistics management systems (LMS), transportation management systems (TMS), and warehouse management systems (WMS).
• Knowledge of customs regulations, tariffs, and trade agreements, Business Requirement Specification (BRS) documentation.
• Process improvement and budget management.
• Experience in the liquor manufacturing and distribution industry.

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Key Performance Areas would include, but are not limited to:

TPM: 

• Uses TPM methodology and Customer Value Pillar as tool-kits for continuous improvement. Contributing to DCS to drive and optimize performance.

Customer Profitability: 

Actively drives insights on Customer Profitability by:

• Ensuring Cost-2-Serve (C2S) visibility in-place and periodically updated (per Customer and SKU)
• Supporting business cases creation per customer based on C2S.
• LTT agreements are measured, tracked, reviewed,
• Supports the Key Account Manager(s) in negotiations with customers with having the right insights.

Data Driven Decision Making

• Use data-driven insights to tailor services, improve customer experience, and drive continuous improvement in customer service operations.
• Analyse key performance metrics such as customer satisfaction scores, response times, resolution rates, and customer feedback.
• Interpret CS&L dashboards on service state and performance
• Identify trends, areas of improvement, and successes to inform strategic decisions and optimize service processes.
• Execute Root Cause Failure Analysis on KPIs

Master Data Management

• Ensure that all master data is up to date by following the standard processes that have been agreed upon with the various stakeholders (customers, commerce, finance, planning, logistics, LSPs, etc.).

The successful candidate must have the following qualification, skills and experience:

• University level: Bachelor or Master degree in the field of Supply Chain management or Data Science.
• +5 relevant experience within Supply Chain, preferably Customer Service & Logistics. 
  Prefered experience working with: Microsoft 365 apps, SAP S/4HANA, PowerBI, SAP Analytics Cloud, Cost2Serve, Any other data analytic/sciences are a plus: eg. Phyton

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Key Performance Areas would include, but are not limited to:

• Loading and off-loading of barrels
• Physical filling and emptying of barrels to/from maturation
• Transfer and taking up of tanks.
• Assist with daily and weekly recon when needed
• Preparing of samples for testing and/or Organoleptic assessment and classification
• Assist in the monthly Bulk Stock Take process
• Execution of daily tasks are done to correct company procedures and work instructions
• Compliance with OHS Act standards
• Effective Record keeping
• Maintain cellar hygiene standards
• Drawing and testing of production tank samples
• Apply strict loss control
• Effective record keeping
• Active participation in TPM Level 1 team activities
• Participate in effective problem solving

The successful candidate must have the following experience/skills:

• Minimum Grade 12 or equivalent
• Be able to work effectively under pressure with minimal supervision
• Knowledge of safety procedures and housekeeping standards will be advantageous
• Willing and able to work extended hours(overtime) when required
• Willingness to perform ad hoc duties, including in other departments, when required
• Must be a team player
• Good interpersonal skills
• Punctuality and attendance reliability
• SKOP courses will be advantageous

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You will be required to do the following: 

• Adherence to Planned and Preventative maintenance schedules.
• Improving OEE (overall equipment efficiency) on all production lines.
• Reduce unplanned downtime.
• Carry out preventive maintenance schedules for machinery.
• Perform machine audits.
• Downtime tracking.
• Troubleshoot technical problems to minimize downtime and production loss.
• Maintain accurate records of maintenance activities and machine performance.
• Follow all health, safety, and environmental regulations.
• Collaborate with production and engineering teams to improve machine efficiency.
• Train operators on machinery operation and safety procedures.

The successful candidate must have the following experience/skills:

• N6 equivalent with Trade Certificate - Millwright preferably
• Experience in a high speed, high-tech bottling operation will be advantageous.
• Completed apprenticeship with a recognized Institution i.e., was registered as an apprentice.
• More than 5 years relevant practical experience
• Strong troubleshooting and diagnostic skills.
• Proficient in the use of hand and power tools.
• Ability to read technical drawings, manuals and schematics.
• Basic knowledge of electrical circuits, motors, and control systems.
• Familiarity with CMMS (Computerized Maintenance Management Systems).
• Excellent attention to detail and time management skills.
• Ability to work independently or as part of a team.

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Key Performance Areas include (but are not limited to):

• Set strategic direction and goals for Worcester Distillery within the overall divisional 
• Effectively lead sub-ordinates to ensure a competent and motivated workforce
• Manage assets and financial resources to achieve short-, medium- and long-term goals 
• Compile and effectively manage the budget for the distillery
• Ultimately responsible for all Capex projects at the site
• Effectively interface with all internal and external stakeholders (e.g. other Supply Chain operational divisions and CoE’s, internal customers, suppliers, etc.)
• Responsible for Safety, Health and Risk Control at the Worcester and Robertson sites
• Responsible for adherence to all relevant Environmental Management Policies 
• Drive continuous improvement through innovation, effective problem solving and implementation of best practice at the site
• Drive compliance to Heineken global standards and business processes
• Responsible for the quality of all products produced at Worcester
• Responsible for the raw material intake for the site and final product dispatches from the site
• Responsible for the production and maturation of brandy
• Member of the sensory evaluation (tasting) panel 
• Accountable for governance and loss control
• Custodian of the Quality Management Systems at the site 
• Ultimately accountable for the Excise account at the site
• Legally appointed person for Worcester Distillery in terms of the OHSAct (i.e. item 16.2) 

The successful candidate will have the following qualifications/experience/skills/attributes:

• A relevant National Diploma or equivalent, preferably in Sciences with at least 8 – 10 Years experience in Alcoholic Beverages production in a Leadership capacity, OR
• A relevant B-Degree, preferably in Sciences with at least 5 years relevant experience within the FMCG industry (especially Alcoholic Beverages production) at a senior level will be highly advantageous 
• Excellent people management and -development skills
• Excellent interpersonal, communication and presentation skills
• Strong commercial and financial acumen
• Ability to work effectively under pressure in a fast-paced environment
• Well-developed analytical and strategic thinking ability
• Excellent problem solving and planning ability
• Demonstrable knowledge of WCM practices will be highly advantageous
• SAP and Excise knowledge will be highly advantageous
• Sound Human Resource and Industrial Relations knowledge

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Key Responsibilities:

•  Develop deep understanding of consumer segmentation and demand spaces, alongside typologies to execute targeted marketing initiatives.
• Understand consumer needs, preferences, and behavior, using the monthly brand health tracker, and bespoke qualitative or quantitative studies.
• Supplement formal market data with insights garnered from internal and external stakeholders: consumers, customers, trade, buyers, sales force. 
• Collaborate with cross-functional teams to deliver customer-centric brand experiences. 
• Understand the brand strategies aligned with business objectives, ensuring consistent positioning, purpose, creative big idea, and messaging to build brand equity. 
• Support the implementation of brand visual, tonal and execution guidelines and ensure brand consistency across all channels and touchpoints.
• Monitor market trends, competitive landscape, market share, brand performance, brand health, and consumer perceptions to share feedback to team.
• Contribute to the development of integrated TTL communication strategies across various channels, including digital and tech innovation, social media, CRM, TV, radio, OOH, print, PR, influencer, events, and experiences.
• Support the execution of ATL and BTL sponsorships, and influencer or ambassador partnership management. 
• Manage the Website, CRM, social channels, and community management. 
• Support the creative and media agencies to execute effective campaigns using the bottoms up zero-based budgeting approach.
• Support the creation and execute compelling, engaging and locally relevant TTL creative campaigns that resonate with the target audience. 
• Support the execution of integrated commercial plans that drive brand growth.
• Collaborate with sales and trade marketing teams to align marketing activities with sales objectives.
• Execute marketing activities aligned to trade promotions and sales initiatives using a commercial framework, key objectives, and execution approach.
• Monitor campaign performance and provide insights to optimize commercial plans.
• Support brand budget management. 
• Understand the brand income statement to support execution of brand profitability initiatives.
• Understand the revenue management pricing strategy, pack-price approach, and promotional effectiveness. 
• Contribute to the analysis of marketing ROI and make data-driven decisions to optimize resource allocation.
• Identify cost-saving opportunities without compromising brand impact.
• Support the management of brand A&P cost centres including monthly recons and reporting.
• Use segmentation, consumer insights and category competitor analysis to identify opportunity spaces within and beyond the bottle.
• Collaborate with intrinsic, packaging, and product development teams to implement future fit products or product variations.
• Can assess and contribute towards building creative concepts that can improve business results. 
• Support the implementation of pack upgrades to maintain brand relevance and manage PIPO with limited write offs.
• Support market testing and analysis to validate new product concepts or brand innovation.
• Collaborate with trade marketing and channel partners to develop target marketing initiatives.
• Implementation of marketing strategies that complement the dynamics of each class of trade: off trade, on trade, eCommerce. 
• Contribute to development and execution of channel-specific trade promotions and activations, in-store merchandising, and trade assets, and POS materials with a consistent trade playbook for all channels.
• Use shopper market research and analysis to understand consumer behavior and preferences in different channels.
• Task Coordination with ABMs.
• Integrated creative and media agency account administration.
• Ability to engage and collaborate with internal stakeholders across multiple projects: Global and Regional Marketing Teams, MT, Innovation, Trade Marketing, Sales. Group Key Accounts, Logistics, Finance, Legal, Revenue Management, Supply and Operations, Procurement, Corporate Affairs