With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
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Establish and maintain effective relationships with customers and meet customers’ expectations
Close and formalise deals between RI and customers with appropriate commercial arrangements.
Develops a customer portfolio plan ensuring time is allocated across all customers in relation to their overall value to RI (Tier 3 Customers).
Establishes a systematic course of action for self to ensure accomplishment of sales objectives and goals and determines priorities and allocates time and resources effectively.
Develops and implements tactical plans with the sales manager in line with the company sales strategy for prospects and customers.
Identifies and qualifies opportunities to sell new products or services and passes these to the appropriate salesperson where appropriate
To ensure that all enquiries and leads are qualified and followed up
To assist the field sales colleague to manage their time effectively by ensuring diary is maximised, up to date and accurate at all times
To make quality appointments for the field sales colleagues from enquiries, leads and other sales opportunities
Ensure all sales data and relevant records are kept up to date
Uses the sales tools in line with the agreed sales process to maintain and develop pipeline and customer information.
Increase conversion of sales against marketing driven campaigns and provide feedback on results.
Attend and actively participate in monthly sales meetings
To demonstrate ethical sales behaviour at all times, respecting the diversity of all colleagues/customers
Ad Hoc duties as required to support the business
QUALIFICATIONS and EXPERIENCE
Valid driver’s licence
Experience of dealing with people over the telephone in a sales situation
Experience of qualifying leads
Minimum 2yrs Previous telesales experience
Proven experience of providing excellent customer service