Jobs Available at Rentokil Initial South Africa

KEY WORK OUTPUTS & ACCOUNTABILITIES

• Provide quality pest control/management service in line with SOP and SWP 

• Achieve standards of productivity as set by the company
• Follow route and service plans to show compliance to plans set by the business 
• Retain existing clients through service excellence and identify growth opportunities through leads 
• Comply with the Rentokil Code of Conduct.
• Effectively use service tracking tools that are specified by the company 
• Compile necessary documentation for client and the office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations as set out in Act 36 of 1947
• Ensure equipment and vehicle is maintained and clean at all times
• Carry an adequate range of pesticides (compliant to the APL)  and equipment, necessary to deliver service
• Always apply Pesticides according to label instructions
• Ensure that good stock control principles are followed
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met.

QUALIFICATIONS & EXPERIENCE

• Matric certificate/Grade 12
• Previous Pest Control experience
• Fully qualified (NCPC) or PMA/PCSIB
• Registered with the Department of Agriculture (P-Number)
• H&S Knowledge and experience
• HACCP Experience and Knowledge
• Working at heights experience 
• Fumigation Experience (qualification advantageous)

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KEY WORK OUTPUTS and ACCOUNTABILITIES

• Establish and maintain effective relationships with customers and meet customers’ expectations
• Close and formalise deals between RI and customers with appropriate commercial arrangements.
• Develops a customer portfolio plan ensuring time is allocated across all customers in relation to their overall value to RI (Tier 3 Customers).
• Establishes a systematic course of action for self to ensure accomplishment of sales objectives and goals and determines priorities and allocates time and resources effectively.
• Develops and implements tactical plans with the sales manager in line with the company sales strategy for prospects and customers.
• Identifies and qualifies opportunities to sell new products or services and passes these to the appropriate salesperson where appropriate
• To ensure that all enquiries and leads are qualified and followed up
• To assist the field sales colleague to manage their time effectively by ensuring diary is maximised, up to date and accurate at all times
• To make quality appointments for the field sales colleagues from enquiries, leads and other sales opportunities
• Ensure all sales data and relevant records are kept up to date
• Uses the sales tools in line with the agreed sales process to maintain and develop pipeline and customer information.
• Increase conversion of sales against marketing driven campaigns and provide feedback on results.
• Attend and actively participate in monthly sales meetings
• To demonstrate ethical sales behaviour at all times, respecting the diversity of all colleagues/customers
• Ad Hoc duties as required to support the business

QUALIFICATIONS and EXPERIENCE

• Valid driver’s licence
• Experience of dealing with people over the telephone in a sales situation
• Experience of qualifying leads
• Minimum 2yrs Previous telesales experience
• Proven experience of providing excellent customer service
• Proven experience of meeting targets
• Numerical acumen
• Computer literate
• Business acumen