Industrial Engineer - Supply Chain Operations at Pedros Flame Grilled Chicken

Job Description

• The Industrial Engineer – Supply Chain Operation is responsible for analysing, improving, and redesigning operational processes, workflows, and standard operating procedures across distribution centre operations to improve efficiency, productivity, service delivery, and cost effectiveness.
• The role focuses on identifying operational inefficiencies, labour optimization opportunities, process bottlenecks, and control gaps within a predominantly manual operating environment while supporting the business’s operational transformation initiatives, including future systems and technology implementation.
• The incumbent will work closely with operational stakeholders to develop practical, scalable, and sustainable process improvements across warehousing, inventory management, logistics, and distribution operations.

Duties and Responsibilities:

• Analyse current operational workflows, SOPs, and distribution processes to identify inefficiencies and improvement opportunities.
• Conduct time studies, process mapping, workflow analysis, and labour utilization assessments across distribution centre operations.
• Develop and implement process improvement initiatives to improve productivity, efficiency, accuracy, and cost control.
• Identify and eliminate operational bottlenecks and non-value-adding activities.
• Review and optimize warehouse layout, operational flows, and inventory handling processes.
• Develop operational performance tracking tools, dashboards, and reporting mechanisms using Excel and other available systems.
• Work closely with operational teams to standardize and improve operational procedures and controls.
• Analyse operational data and trends to identify cost-saving opportunities and operational risks.
• Support the business in preparing for future implementation of WMS, TMS, ERP, and other operational technologies.
• Assist with process documentation, SOP development, and change implementation initiatives.
• Conduct root cause analysis on operational inefficiencies, stock variances, delays, and productivity challenges.
• Monitor and improve productivity metrics across warehouse and distribution operations.
• Support continuous improvement initiatives across all DC operations.
• Collaborate with cross-functional stakeholders including Operations, Finance, HR, Procurement, and IT.
• Ensure operational processes align with business objectives, compliance requirements, and best practices.
• Travel to various distribution centres and operational sites as required.

​​​​​​​Requirements:

• Bachelor’s Degree or National Diploma in Industrial Engineering
• 3–5 years’ experience within supply chain, warehousing, logistics, or distribution operations
• Proven experience in process improvement, workflow optimization, and operational efficiency projects
• Experience working within manual or semi-manual operational environments
• Strong analytical and problem-solving capability
• Advanced Microsoft Excel skills including data analysis, pivot tables, reporting, and modelling
• Experience with process mapping and SOP development
• Exposure to WMS, ERP, or supply chain systems implementation will be advantageous
• Experience within FMCG, warehousing, logistics, or QSR supply chain environments advantageous

Closing Date 30 June 2026