Infrastructure Manager (Cape Town) at Sun International

Job Purpose

• Responsible for the planning, management and delivery of the Infrastructure function, processes and team for the business unit including (but not limited to) building structures, plumbing and piping, painting, maintaining and upgrading of information signage, and water functions according to legislation and standards with the objective of maintaining Infrastructure systems; and offering technical Infrastructure engineering support.

Duties and responsibilities include: 

Delivered Infrastructure Preventative Maintenance Plans

• Compile an Infrastructure preventative maintenance plan for the 12-month period for the business unit
• Benchmark Infrastructure facilities, fittings and systems with leading development trends and make recommendations for the improvement of current processes and standards
• Identify and investigate new development, environmental and energy-saving opportunities for the property
• Direct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
• Communicate with all relevant Stakeholders internally at a unit and Group level and externally
• Conduct daily building and grounds walkabouts to inspect and audit building Infrastructure and address any risk areas 
• Manage and facilitate Infrastructure maintenance and upgrades according to 5-year plan
• Manage Infrastructure maintenance and repairs in line with 3-; 6- and 12 month preventative maintenance plan
• Establish and enforce testing programs; schedule repairs; coordinate shut-downs and installations

Maintained Infrastructure

• Co-ordinate Infrastructure maintenance and repair resources and team
• Organize and schedule work according to work orders; including estimating work-hour requirements; to make sure that all systems are in excellent working condition
• Source contractors for building infrastructure work relating to refurbishments and ensure work is completed to standard and within the budget
• Investigate, diagnose and resolve any escalated issues, risk areas and building Infrastructure repairs
• Conduct quality assurance on building infrastructure work and repairs
• Support the team with troubleshooting and resolution of queries relating to Infrastructure work
• Conduct business continuity planning
• Manage staff appearance and floor appearance/ functioning of equipment and systems
• Store and control Infrastructure assets; technical stock and parts orders and stock control
• Update site plan layout thus ensuring building capacity planning & monitoring

Infrastructure Project Plans & Implementation

• Define the scope and resources required to complete the project in collaboration with senior management
• Plans Infrastructure projects by determining specifications; and measures upon which the project will be evaluated at its completion
• Select contractors;
• Establish installation schedules; and plan shut-downs and installations;
• Integrate new or changes requirements with architectural and mechanical designs; verifying code requirements; updating cost estimates.
• Establish and maintain a formal, approved integrated project plan to guide project execution and control throughout the life of the project.
• Prepare and execute a quality management plan that describes the programme and project quality approach and how it will be implemented.
• Manage the execution of a project by making key decisions, exercising overall control, assigning and co-ordinating resources, and authorise and accept work delivery
• Completes Infrastructure projects by supervising installations; resolving design issues.
• Prepare for reviews to report on the progress of the programme
• Document and secure all project information

Infrastructure Compliance Standards & Governance

• Oversee the development and updating of policies and procedures for around building, plumbing, painting and carpentry.
• Oversee the development, communication and auditing of maintenance and engineering standards and processes for the business unit on a regular basis.
• Align practices with new legislative compliance around health, hygiene, safety, and the environment.
• Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any financial risk to the business.
• Conduct weekly walkabouts of all fronts of house and back of house areas to monitor compliance.
• Drive a waste management culture and ensure all staff are trained.
• Work with internal stakeholders to identify risk areas and address these.

People Management

• Lead and motivate employees and promote positive working relationships, direction and support
• Lead and oversee departmental communication ensuring employee and management interaction
• Measure and develop plans to enhance employee engagement
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent management
• Ensure competent levels of staff meet operational level requirements (right fit for the job)
• Source and Select talent as per EE plan to build the future food and beverage talent pipeline
• Performance Manage and coach reporting managers to ensure KPA’s are achieved
• Manage employee relations within the function including monthly staff / management meetings

Budget Management

Collaborate with the Maintenance Management to manage the budget for the Infrastructure function including:

• Budget
• Cost management
• Capex
• PIP and forecasting
• Financial reporting on project expenditure and progress
• Monitor and approve all budgeted project expenditures
• Assess the impact of deviations on the project and overall programme, and report results to key stakeholders.
• Evaluate the outcomes of the project as established during the planning phase

Stakeholder Engagement

• Engage with internal customers to understand challenges; issues; development and repair related requirements
• Provides internal stakeholders with updates of Infrastructure, outages and scheduled shutdowns 
• Engage and manage the performance of suppliers and contractors
• Engage with management with regards security; health and safety and critical technical breaches or anomalies
• Communicate plans, objectives and results to complex operational team; maintenance management team and employees

Requirements

Education

• 4-Year Degree / National Diploma in Building Management

Experience

• Minimum of 5 years’ experience in an Infrastructure / facilities management position, maintaining and repairing emergency power backup systems, and all electrical and mechanical production equipment
• Project management experience
• Experience in managing contractors / suppliers.

Skills and Knowledge

Core Behavioral Competencies

• Motivating others / gaining co-operation
• Decision-making
• Training; coaching; keeping abreast of new developments in field
• Analysing / Diagnosing performance
• Reviewing - Assessing feasibility; assessing compliance; efficiencies
• Appraising / Developing Others including evaluating for recruitment, performance, coaching and training
• Controlling people and non-people resources
• Influencing & negotiating skills
• Attention to detail and quality
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results
• People Management

Technical / proficiency competencies

• Project management
• Procurement and negotiation skills
• Building maintenance and repair methods
• Technical Management,
• Read and interpret building plans and specifications,
• Draw plans and write specifications /cost estimates for building repair and minor construction work
• Working experience of health & safety management and legislation
• Environmental management systems and legislation
• Budget Management
• Proficiency in MS Office, IFS & Pragma