Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat...
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A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions.
You'll work on Backend development (80%) with Frontend responsibilities (20%), applying expertise in cloud-native technologies and serverless architectures to deliver reliable, production-grade integration solutions.
Your work will focus on connecting contact center platforms with third-party systems, ensuring system reliability, optimizing performance, and implementing security and authentication best practices.
The role requires strong problem-solving abilities and the capacity to work effectively both independently and collaboratively and Must-Have proficiency in TypeScript, Node.js, AWS & Azure.
DUTIES:
Develop server-side applications using TypeScript and Node.js.
Implement RESTful APIs and webhooks, and build serverless functions using AWS Lambda, Azure Functions and similar serverless technologies.
Create administrative dashboards and configuration interfaces for integration management and monitoring.
Working within an Agile/Scrum methodology, you'll collaborate with the team to deliver scalable middleware solutions, event-driven architectures, and custom connectors that enable seamless data synchronization across the contact center ecosystem.
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