Intern: Technology and Digital (East London) at Road Accident Fund

Purpose of the Internship: The Road Accident Fund is committed to youth skills development by providing graduates with an opportunity to gain work experience. Applications are invited for the Technology and Digital Department Internship (X1) from unemployed graduates between the age of 18 and 23. The Internship program will run for a period of Eighteen months (18).

Please apply in the region you are based.

Work based exposure may include the following;

• Manage IT incidents and requests (incidents and requests).
• Provide daily operations support and maintenance for network and telephone infrastructure (1st line support).
• Maintain and update a register of all IT assets.
• Manage VC requests.
• Monthly and weekly reports on system availability.
• Supervise preventative maintenance of printers.
• Establish connection and access to printers for all users.
• Conduct troubleshooting, maintenance, upgrades, and other activities required for efficient working of computer systems.
• Setup new users and configure new equipment.
• Undertake maintenance and repairs on damaged and repairable hardware.
• Provide software and hardware configuration according to business requirements.
• Ensure IT Service availability and continuity.
• Provide ICT support for RAF road shows and CSC’s.

Qualifications and Experience

• Certified Grade 12/ NQF 4 level certificate.
• Certified copy of relevant NQF 7 / Advanced Diploma / bachelor’s degree in ICT or related to discipline.  
• Certified copy of Academic transcript applications with no academic transcript will not be considered.
• Certified copy of your ID
• Your CV and motivational letter
• Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously.
• The applicant must not have previously served as an intern.

Technical and behavioral competencies required.

The successful candidate will be required to display the following competencies in this role:

• Customer orientation and Customer focus
• Communication
• Computer literacy
• Team player