Internal Auditor with Insurance exp at Santam Insurance

What will you do?
The Quality Assurance function operates with a management mandate, providing an independent, objective assurance and advisory services to assist business in enhancing the overall operational governance, quality and service standards. We are looking for a The Quality Assurance function operates with a management mandate, providing an independent, objective assurance and advisory services to assist business in enhancing the overall operational governance, quality and service standards. We are looking for a highly professional and driven individual to assume this role reporting to the Quality Assurance Manager.

What will make you successful in this role?
QUALIFICATIONS AND EXPERIENCE

• Internal Auditing Diploma or relevant Risk Management degree essential
• Exposure to a Quality Assurance and/or Internal Audit environment
• Underwriting, premium collection and claims business experience
• Understanding of the regulatory and business environment of the short term Insurance Industry
• IT Governance, Data Analytics and Information System Audit Valid driver’s license (able to do domestic travel)

SKILLS AND KNOWLEDGE

• Insurance regulation
• Project and Risk assurance management Data Analytics and Information Security Ability to design, document and perform risk based audits
• A good knowledge of the business and the ability to evaluate risks
• Ability to take a holistic view of the organisation in determining and positioning compliance risks
• Ability to identify strategic issues through critical reasoning
• Ability to effectively influence across all relevant levels within the business unit, including senior and middle business management.
• Ability to effectively plan and set priorities for self and engagement team
• Strong communicator
• Strong project management skills
• Results oriented with a strong deadline focus
• Ability to build strong relationships and to work with others towards shared goals
• Team player able to collaborate and support colleagues and peers across the organisation, while still being able to work independently when needed
• Flexible and open to change and innovation
• Good conflict management skills
• Good negotiation and problem-solving skills
• Strong attention to detail
• Good report writing and presentation skills
• Strong analytical skills

COMPETENCIES

• Drives results
• Deciding and initiating action
• Leading and supervising
• Collaborates
• Client focus
• Flexibility and adaptability
• Cultivates innovation
• Strategic decision making
• Analytical thinking
• Business acumen
• Data analysis
• Emotional intelligence
• Critical thinking
• Curiosity with creativity
• Strategic mindset

Qualification and Experience

• Diploma with 4 to 6 years experience or Grade 12 with 6 to 8 years related experience.

Knowledge and Skills

• Call monitoring and assessments
• Coaching and developing consultants
• Training
• Process management and standards alignment
• Reporting