Internal Broker Consultant at Hollard Insurance

Role Objectives

• This Internal Broker Consultant Support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the branch
• Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business
• Assist where required to interpret, explain and effectively market all commercial products and services and direct enquiries to the respective centres of excellence
• Contribute to the growth and profitability of Hollard
• Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes
• Account Management: Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register, all quotes to be sent to Broker Consultant who in turn will forward to Broker, complete the new business worklist and responsible for follow up, processing all renewals under 65% loss ratio for preparation to negotiate with
• Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance
• Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable
• Relationship Management: Interact frequently with brokers and/or agents

Required Knowledge and Experience    

• Matric
• NQF 4 Insurance qualification or equivalent advantageous
• RE advantageous

Educational Requirements    

• At least 3 years’ commercial short term insurance experience
• Self-management skills (can organize work space, time…)
• Good communication skills (including writing and presentation skills)
• Negotiation skills (internal & external)
• Sales and marketing skills
• Relationship management skills (have the right approach with the right people)
• Analysis and interpretation of data pertaining to assigned books, reports and market conditions
• Sound understanding of the TCF principles

Deadline: 1st, March 2022