Internal Channel Account Manager (via 3rd party) at Sophos

Internal Channel Account Manager (via 3rd party) 

• This position will be hired through third party provider in Johannesburg, South Africa.

Main Duties:

• Assist all existing partners to achieve their renewal quota in Territory
• Assist the Country Manager and Channel Managers with basic queries
• Support Mid Market and SMB resellers with collating leads generated through events
• Assist channel partners with supply chain related queries
• Be the first point of contact for our partners and distributors to support them for all questions related to Partner Portal Access, licensing issues, deal registrations, product enquiries, certification trainings etc.
• Prepare quotations for partners and distributors in Territory
• Maintain and update Salesforce system (accounts, opportunities

Skills & Experience:

• Secondary education
• First experience of managing channel partners in a technology environment
• Proven experience of facilitating onboarding and enablement activities for channel partners
• Knowledge of software channel ecosystems in the territory
• Familiarity with CRM/PRM and forecasting systems
• Strong Presentation skills
• Strong Communication and Interpersonal skills

Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.