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  • Posted: Jan 26, 2022
    Deadline: Not specified
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    Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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    Internal Client Services- ATS- IT Technician - 4 months FTC

    Job Description

    Main Purpose: 

    • Fixed term contract from 1 February – 31 May 2022

    • Candidate must be available to start immediately

    • To assist with software refresh on computer workstations to Windows 20h2 with O365

    • To support the business with self-initiated software upgrades

    • To perform software upgrades on computers to a schedule and checklist

    • To check, unpack, prepare, upgrade and replace end of live hardware 

    • Provide ad hoc IT support and troubleshooting

    • Under supervision, to ensure quality assurance throughout the migration process

    Qualifications

    Minimum qualifications 

    • Relevant IT qualification 

    • Desired qualifications - IT Diploma, 3-year qualification with A+ CompTIA (International)

    Minimum Experience

    • 1 year in IT support 

    • Imaging machines with Windows and Office products.  

    • Backing up and transferring of documents

    • Can demonstrate working knowledge regarding – both Hardware (Laptop/Desktop experience, HP advantageous) and software related (windows 10, Office 365 required, mac advantageous) 

    • Can follow an IT test script

    • Demonstrates basic troubleshooting skills

    Additional Information

    Competencies: 

    • Tech Savvy 

    • Good troubleshooting skills

    • Passionate about technology

    • Windows and Office technical skill

    • Computer Hardware skills

    • Basic technical knowledge in Microsoft Office suite and operating system

    • Good communication skills, both written and verbal

    • Problem solving ability

    • Reliability 

    • Flexibility 

    • Management of responsibilities 

    • Ability to learn 

    • Communication skills 

    • Interpersonal skills 

    • Punctuality 

    • Honesty

    • Integrity

    Talent Standards: Leadership capabilities 
    Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact
    Influence - Actively focuses on developing effective communication and relationship-building skills
    Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track 
    Strategic direction - Understands how their daily work contributes to the priorities of the team and the business
    Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

    Note:
    The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

    Method of Application

    Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply

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