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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
Main Purpose:
Fixed term contract from 1 February – 31 May 2022
Candidate must be available to start immediately
To assist with software refresh on computer workstations to Windows 20h2 with O365
To support the business with self-initiated software upgrades
To perform software upgrades on computers to a schedule and checklist
To check, unpack, prepare, upgrade and replace end of live hardware
Provide ad hoc IT support and troubleshooting
Under supervision, to ensure quality assurance throughout the migration process
Qualifications
Minimum qualifications
Relevant IT qualification
Desired qualifications - IT Diploma, 3-year qualification with A+ CompTIA (International)
Minimum Experience
1 year in IT support
Imaging machines with Windows and Office products.
Backing up and transferring of documents
Can demonstrate working knowledge regarding – both Hardware (Laptop/Desktop experience, HP advantageous) and software related (windows 10, Office 365 required, mac advantageous)
Can follow an IT test script
Demonstrates basic troubleshooting skills
Additional Information
Competencies:
Tech Savvy
Good troubleshooting skills
Passionate about technology
Windows and Office technical skill
Computer Hardware skills
Basic technical knowledge in Microsoft Office suite and operating system
Good communication skills, both written and verbal
Problem solving ability
Reliability
Flexibility
Management of responsibilities
Ability to learn
Communication skills
Interpersonal skills
Punctuality
Honesty
Integrity
Talent Standards: Leadership capabilities
Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact
Influence - Actively focuses on developing effective communication and relationship-building skills
Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track
Strategic direction - Understands how their daily work contributes to the priorities of the team and the business
Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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