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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
Main Purpose of Job
Senior Consultants perform detailed, quantitative analysis work associated with developing meaningful insights to address our Clients’ biggest challenges.
Responsibilities typical of a Senior Consultant on one of these projects could include:
Strategic Impact
Support the Engagement Manager in delivery of engagement / project, in specific area of competency;
Raise issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement
Identify opportunities for follow-on work and work with management to win the business
Assist in development of client presentations / discussion documentation
Actively build business relationships that generate leads
Gather information to understand broader offerings of Deloitte and seek opportunities for cross-selling
Raise solutions to address issues in area of expertise that may enhance / renew service offerings to client
Client Impact: External / Internal:
Communicate regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise
Develop productive working relationships with client staff
Operational Effectiveness:
Proactively identify client needs and problem technical issues that arise and propose resolutions to address these
Manage risk in area of engagement in alignment with Deloitte policies
Consistently review and analyse accuracy and quality of own deliverables
Maintain clear communication channels with engagement team members on work status
Development/Growth of Team:
Share expertise and knowledge with team members and assist where possible to ensure quality and timeous delivery of work
Mentor junior members of the team
Maintain own development and knowledge in specialized area
Budgets/Profitability:
Maintain quality and timeous delivery as per SLA
Qualifications
Minimum Qualifications and Experience Required
Bachelors Degree in related field
4 years relevant working experience
3 years in a client facing role
Leadership capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Professional Capabilities
Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience
Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business
Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy
Financial Acumen - Ability to incorporate financial information when evaluating strategic options
Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients
Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations
Global Mindset - Ability to apply a global and diverse perspective to problem solving
Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology
Additional Information
Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
Job Description
To support Engagement Manager in delivery of services to / at client premises on delegated engagement / project.
Key Competencies required:
Technical Competencies
Technical expert in specific area and/or industry
Demonstrated project management skill
Consulting skills
Experience in drafting and presenting to clients
Good report writing skills
Sound financial knowledge and understanding
Business acumen
Supporting the technical design process by participating in the analysis of technical application requirements
Assisting in implementing analyses that will identify requirements related to people, processes and technology
Participating in implementing the technical infrastructure
Assisting in the integration of technical and application components
Coding and testing program modules; assisting in design
Maintaining, tuning and repairing applications; providing user support
Participating in execution and documentation of tests
Executing conversion plans and documenting possible improvements; identifying disruptions in the processes
Experience Solution Manager 7.2, Charm, ITSM, Solution documentation
Windows, Linux, SQL, HANA, ORACLE
Behavioural Competencies
Excellent communication skills, both written and verbal
Strong interpersonal and relationship building skills
Mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Adaptable, managing change and ambiguity with ease
Focus on quality and risk
Problem solving ability
Proactive
Resilient
Able to effectively prioritise tasks
Takes responsibility
Key Performance areas
Strategic Impact
Supports the Engagement Manager in delivery of engagement / project, in specific area of competency
Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement
Identifies opportunities for follow-on work and works with management to win the business
Assists in development of client presentations / discussion documentation
Actively builds business relationships that generate leads
Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling
Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client
Client Impact: External / Internal
Communicates regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise
Develops productive working relationships with client staff
Operational Effectiveness
Proactively identifies client needs and problems on technical issues that arise and propose resolutions to address these
Manages risk in area of engagement in alignment with Deloitte policies
Consistently reviews and analyses accuracy and quality of own deliverables
Maintains clear communication channels with engagement team members on work status
Development/Growth of Team
Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work
Mentors junior members of the team
Maintains own development and knowledge in specialised area
Budgets / Profitability
Maintains quality and timeous delivery as per SLA
Differentiators for this specific role
Leverages experience of SAP module and architecture to design and implement solution supporting a client’s requirements
Supports sales pursuits within a particular SAP module
Leverages experience in SAP module to develop relationships with SAP
Leadership / Behavioural Capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
Cross-Consulting Capabilities
Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience
Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business
Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy
Financial Acumen - Ability to incorporate financial information when evaluating strategic options
Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients
Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations
Global Mindset - Ability to apply a global and diverse perspective to problem solving
Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology
Service Line Specialized Capabilities
Offering Delivery Expertise - Ability to deliver results for clients by applying domain knowledge and appropriate methodologies
SAP Capability Specialization - Ability to develop and apply a deep expertise in a SAP capability
Qualifications
Qualifications & Experience required
Required
Computer Science or Information Management Bachelors Degree
5 years working experience
Preferred
Postgraduate qualification in Computer Science or Information Management Degree
5 years in a client facing role, ideally in a consulting environment
S4HANA
Cloud implementations
Infrastructure experience
Job Description
Main Purpose of Job
Development of BI & Analytical solution architectures, development of best practices as well as guiding implementation teams
Technical Competencies:
Knowledge and experience across multiple areas including:
Behavioural Competencies:
Qualifications
Minimum Qualifications
Desired Qualifications
Minimum Experience
Desired Experience
Additional Information
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
Job Description
Main Purpose of Job
As an AWS data engineer in our Data Analytics practice, we are looking for people who are passionate about data and technology solutions, are driven to learn about them and keep up with market evolution. You will play an active role throughout the entire engagement cycle, specializing in modern data solutions including data ingestion/data pipeline frameworks, data warehouse & data lake architectures, cognitive computing and cloud services. You will bring your enthusiasm about all things data, have strong problem-solving and analytical skills, are tech savvy and have a solid understanding of software development.
Specifically, in this role, you will:
Specialized Competencies:
Supports Data Analytics team in the implementation of client delivery on specific engagements and applies deep knowledge of technology to drive continuous improvement.
Behavioural Competencies:
Qualifications
Qualifications & Experience required
Additional Information
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities
Job Description
Main Purpose of Job
To support Engagement Manager in delivery of services to / at client premises on delegated engagement / project/s. To promote our leadership capabilities which are living our purpose, influence, performance drive, strategic direction and talent development. To provide advice and support in the development and implementation of area of specialisation planning and associated service delivery processes, methods and techniques, by enabling the provision of sound learning and development practices under the umbrella of learning strategy and advisory services.
Offering Specific Differentiators
Content Curation
Gather, review, research, analyse, recommend content relevant to client project/objectives that is benchmark and informed by latest trends and research.
Learning Advisory Services
Assist clients in developing a Learning Strategy based on Client context and informed by best practice methodologies and frameworks and grounded in research and best practice.
Thought Leadership
Constantly staying up to date with latest trends and research to ensure benchmark delivery and quality of services to client.
Project Delivery
As required, the individual must be able to manage facilitated sessions with clients/staff
·Must conduct research and analysis sessions
· Must be able to conduct project workshops and present back findings to Deloitte project team
Qualifications
Minimum Qualifications
Relevant HR/related Degree (if experience less than 5 years).
Matric Certificate (If more than 8 years experience in Learning and Development – with more than 2 years in a senior role).
Desired Qualifications
Relevant HR/or related Degree/diploma qualification focussing on Talent, Performance and Development.
ETDP Qualification
Minimum Experience
5 years
Desired Experience
5 years working experience (with degree).
More than 8 years (without degree).
Additional Information
Cross Consulting Capabilities
Delivery Excellence
Ability to produce a high quality work product and collaborate with others to deliver a superior client experience.
Knows the Business and Sector
Ability to understand how business functions operate and how sector trends impact a client’s business.
Analytical Thinking & Problem Solving
Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy.
Financial Acumen
Ability to incorporate financial information when evaluating strategic options.
Executive Presence
Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients.
Logical Structuring
Ability to organize insights and define a logical flow to tell a story when presenting recommendations.
Global Mindset
Ability to apply a global and diverse perspective to problem solving.
Business-Technology Acumen
Ability to address client business challenges in the intersection of process and technology.
Service Line Capabilities
Core Offering Knowledge Development
Ability to leverage domain knowledge and experiences to develop recommendations that support the client’s business agenda.
HR Technology Lifecycle Acumen
Ability to translate the value and impact technology can deliver to the business throughout the HR lifecycle.
HR Function Optimization using Data
Ability to use data to inform recommendations and optimize the HR function to deliver strategic value to the business.
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
Job Description
Main Purpose:
Fixed term contract from 1 February – 31 May 2022
Candidate must be available to start immediately
To assist with software refresh on computer workstations to Windows 20h2 with O365
To support the business with self-initiated software upgrades
To perform software upgrades on computers to a schedule and checklist
To check, unpack, prepare, upgrade and replace end of live hardware
Provide ad hoc IT support and troubleshooting
Under supervision, to ensure quality assurance throughout the migration process
Qualifications
Minimum qualifications
Relevant IT qualification
Desired qualifications - IT Diploma, 3-year qualification with A+ CompTIA (International)
Minimum Experience
1 year in IT support
Imaging machines with Windows and Office products.
Backing up and transferring of documents
Can demonstrate working knowledge regarding – both Hardware (Laptop/Desktop experience, HP advantageous) and software related (windows 10, Office 365 required, mac advantageous)
Can follow an IT test script
Demonstrates basic troubleshooting skills
Additional Information
Competencies:
Tech Savvy
Good troubleshooting skills
Passionate about technology
Windows and Office technical skill
Computer Hardware skills
Basic technical knowledge in Microsoft Office suite and operating system
Good communication skills, both written and verbal
Problem solving ability
Reliability
Flexibility
Management of responsibilities
Ability to learn
Communication skills
Interpersonal skills
Punctuality
Honesty
Integrity
Talent Standards: Leadership capabilities
Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact
Influence - Actively focuses on developing effective communication and relationship-building skills
Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track
Strategic direction - Understands how their daily work contributes to the priorities of the team and the business
Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
Job Description
Main purpose
Responsible for the Functional and Technical support tasks of the Success Factors modules in the ERP Centre of Excellence Function and to assist in Call Management for these modules to resolve user queries.
To provide value add to the firm in terms of knowledge transfer, improved business processes and understanding of the HR roadmap and to ensure data integrity and that all functionality in the system is being used correctly and effectively within the firm.
Manage Third party vendor Service level agreements.
Key performance areas:
Client Service Excellence
Management of all Calls both internally and externally & Problem Management
Using Call logging system to capture and resolve all calls
Escalation of calls to ERP Solution Manager
Ensuring adherence to methodologies and standards for call logging
Ensure calls are closed within SLA
Call Analysis
Third Party service provider management
Incident/Problem Management
Liaison with Local and Global Success factors
Call resolution
SLA Management and Dashboards for GIS Mngt
Call Management and Resolution
Resolution of User queries
Configuration of SF Module functionality (Basic)
Providing technical and functional expertise across the firm
Troubleshooting user problems
Recommendation of solutions
Interacting with consultants of other modules
Taking calls or responding to emails
Providing Consultancy advice as to call resolution options
Perform root cause analysis
Training
Management of all SF Training
Responsible for up-to date Training Manuals
Responsible for all E-Learning
Conduct Classroom based training
Conduct advanced training
To ensure that business users are knowledgeable in SAP functionality
Implement e-learning
Develops Training Manuals for SF Module for advanced training
Developing Frequently Asked Questions on the Portal
Identifying Business users that require training
Classroom based manuals
Training Co-ordinator
Testing
Manage Testing for Projects, Change requests
Developing Test Plans/scripts and use the Automated Testing Tool.
Conduct Unit testing
Conduct regression testing with new releases
Performing User Acceptance testing
Liaising with AMS and Deloitte Business on issues and queries
Resolving UAT queries
Perform adhoc detailed testing – SF /windows upgrades and other technology or SF enhancement packs
Manage testing of business users and meetings
Sign off Test Results
Conducting Integration testing with other Modules
Working closely with testers to execute test scripts and obtain business buy-in
Approving change to move to Production Environment
Business process management
Conducting and Facilitating Business requirement workshops with the Deloitte Business
Documentation of the Business requirements Specification document
Conducting Face to face interaction with the Deloitte Users
Understanding of Deloitte Business processes (AS- IS)
Co-ordinating all Enhancements and Change requests to the SF HR System
Reviewing existing processes or efficiencies
Proactively propose changes to business processes (To-Be)
Obtain user sign off for Blueprint documentation
Producing Month End check lists
Resolving all Month End issues identified
Application Configuration
Management of all HR Reporting requirements
Data Quality and Governance Facilitation
Conducting adhoc data quality audits on specific areas
Notification of issues to the HR BPO for rectification
Escalation of any non – compliance to Business Directors
Conducting Monthly checks on all aspects of data
Review of Error logs and recommendations
Notification of issues to the ERP Solution Manager
Influencing Business to change and adhere to guidelines
Producing audit reports on non-compliance with proposed recommendations to ERP Solution Forum
Implementation of Projects and Change requests
Advising the business on alternative solutions
Conducting Workshops
Obtaining quotes from third party service providers
Presenting options to Business Process Owners
Acting as a Subject Matter Expert
Acting as a Project Manager on the Request or smaller projects (operational level)
Implement Business Solutions
Coordinating change management process during the development phase.
Consulting and facilitating different groups (user groups, AMS Functional consultants and AMS development teams),
Application Development and Configuration
Application Integration
Change Management of New Releases and changes
Present new ideas and Innovation to the business
Google SF Help
Attend Special Interest Groups
Attend SF seminars and conferences
Conduct research with other companies and market leaders
Understand the SF Roadmap and new products
Understand new functionality within SF Module
Understand Business aspects in terms of new legislation, tax laws etc.
Understands SF current and Future products and make recommendations to business
Influencing business to change processes and adapt to best practise
Developing Decision documents for Business Process Owners
Management of HR/SF module Strategy and Architecture
By compiling the ERP Strategy document for HR Functional area with a Tactical plan & Architecture
Updating and maintaining the SF Solution Architecture for specific HR modules to show all Inputs and Outputs and other touch points
Influencing outcomes of Month End Checks
By understanding and documentation of all Batch jobs and technical integration points to other applications
Documenting all Data Flows of Master data
Management of all integration touch points and downstream applications (Deloitte Impact, PDI, eKPC, FIM)
Management of all Payroll Integration
Management of Licenses
User Access Management
Ensure User Access policy is adhered to and access provided is aligned to policy
Qualifications
Minimum qualifications
Diploma or Degree
SAP certification in the respective Process Area
Minimum experience
At least five years IT/Functional experience and 3 years Functional SAP knowledge in SAP HR module or Success factors module
Desired experience
At least 6 years IT/business experience, 4 years working knowledge on a SAP HR solution / Success Factors
Configuration experience
Technical Competencies
Sound working knowledge of SuccessFactors Module
Management of SF Authorisations
Ability to document Functional Specification
Ability to understand Technical Design Specifications
Configuration knowledge for SF Employee Central Module.
Integration understanding between ERP Cloud solutions
Working knowledge of Deloitte implementation of SAP Cloud modules and test scripts.
Additional Information
Skills and competencies:
Builds relationships
Good people skills and the ability to work with a wide spectrum of people.
Team player with the ability to motivate others.
Ability to resolve conflicts and issues.
Acting on client needs.
Prepared to share knowledge.
Manages Quality and Risk
Enforce governance procedures.
Accurate and pays attention to detail.
Communicates Clearly & Effectively
Good communication skills.
Good presentation skills.
Good written and verbal skills in English.
Manages and Executes Projects
Ability to meet deadlines.
Ability to work under pressure.
Ability to prioritize tasks.
High energy levels.
Good administration skills.
Logical and analytical.
Persistent in solving problems.
Good Time management.
Solves Problems
Analytical approach to resolve issues.
Accountable for action.
Detailed analysis and reaches end goal.
Sound Judgement and decision-making skills
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