Deloitte Consulting - Cloud Managed Services - Senior Consultant at Deloitte

Job Description

To support Engagement Manager in delivery of services to / at client premises on delegated engagement / project. 

Key Competencies required:

Technical Competencies

• Technical expert in specific area and/or industry

• Demonstrated project management skill

• Consulting skills

• Experience in drafting and presenting to clients

• Good report writing skills

• Sound financial knowledge and understanding

• Business acumen

• Supporting the technical design process by participating in the analysis of technical application requirements

• Assisting in implementing analyses that will identify requirements related to people, processes and technology

• Participating in implementing the technical infrastructure

• Assisting in the integration of technical and application components

• Coding and testing program modules; assisting in design

• Maintaining, tuning and repairing applications; providing user support

• Participating in execution and documentation of tests

• Executing conversion plans and documenting possible improvements; identifying disruptions in the processes

• Experience Solution Manager 7.2, Charm, ITSM, Solution documentation

• Windows, Linux, SQL, HANA, ORACLE

   

Behavioural Competencies

• Excellent communication skills, both written and verbal

• Strong interpersonal and relationship building skills

• Mentorship and coaching ability with desire to develop self and others

• Strong client delivery focus

• Adaptable, managing change and ambiguity with ease

• Focus on quality and risk

• Problem solving ability

• Proactive

• Resilient

• Able to effectively prioritise tasks

• Takes responsibility

Key Performance areas

1. Strategic Impact

• Supports the Engagement Manager in delivery of engagement / project, in specific area of competency

• Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the engagement 

• Identifies opportunities for follow-on work and works with management to win the business

• Assists in development of client presentations / discussion documentation

• Actively builds business relationships that generate leads

• Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling

• Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client

   

1. Client Impact: External / Internal

• Communicates regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise

• Develops productive working relationships with client staff

   

1. Operational Effectiveness

• Proactively identifies client needs and problems on technical issues that arise and propose resolutions to address these

• Manages risk in area of engagement in alignment with Deloitte policies 

• Consistently reviews and analyses accuracy and quality of own deliverables

• Maintains clear communication channels with engagement team members on work status

   

1. Development/Growth of Team

• Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work

• Mentors junior members of the team

• Maintains own development and knowledge in specialised area

   

1. Budgets / Profitability

• Maintains quality and timeous delivery as per SLA

1. Differentiators for this specific role

• Leverages experience of SAP module and architecture to design and implement solution supporting a client’s requirements

• Supports sales pursuits within a particular SAP module

• Leverages experience in SAP module to develop relationships with SAP

   

Leadership / Behavioural Capabilities

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life

• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

• Delivery Excellence - Ability to produce a high quality work product and collaborate with others to deliver a superior client experience

• Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business

• Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analyzing data, and develop informed recommendations that shape or support the client’s business strategy

• Financial Acumen - Ability to incorporate financial information when evaluating strategic options

• Executive Presence - Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients

• Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations

• Global Mindset - Ability to apply a global and diverse perspective to problem solving

• Business-Technology Acumen - Ability to address client business challenges in the intersection of process and technology

Service Line Specialized Capabilities

• Offering Delivery Expertise - Ability to deliver results for clients by applying domain knowledge and appropriate methodologies

• SAP Capability Specialization - Ability to develop and apply a deep expertise in a SAP capability

Qualifications

Qualifications & Experience required

Required

• Computer Science or Information Management Bachelors Degree

• 5 years working experience

Preferred

• Postgraduate qualification in Computer Science or Information Management Degree

• 5 years in a client facing role, ideally in a consulting environment

• S4HANA

• Cloud implementations

• Infrastructure experience