Internal Client Services - QIRR - Client Acceptance and Continuance - Risk Analyst / Junior RIsk Analyst at Deloitte

Job Description

A support resource team in delivery of standardised aspects of services to internal business especially on;

Client Acceptance and Continuance

Differentiators for this specific role

Quality of Client Acceptance/Continuances (Know Your Client (KYC) & Anti-Corruption/Anti-Money Laundering AC/AML)? performed

• To ensure that all client acceptance and continuance checks are completed accurately
• To ensure that all client acceptance and continuance checks meet the requirements in respect of layout and neatness
• To ensure that all client acceptance and continuance checks have sufficient, relevant and reliable information to be able to conclude on them
• Ensure all correspondence are attached to cases.

Measurement

Client profile

• The nature of the activities of the client is descriptive to clearly establish what the activities of the client entails
• Links are sufficient and appropriately attached.

Ownership Structure

• The ownership structure has been identified, it is sufficient and can be relied on.
• Details of all entities that hold an effective 20% or more of the shares/financial interest in the client (whether this is a direct or indirect shareholding; list all “upstream” entities/individuals who hold an effective shareholding or more in the client)
• Where a trust has been identified as a shareholder or client, provide full names of the trustees and beneficiaries of that trust
• Proof/links are sufficient and appropriately attached.

Individuals/Directors

• Names and designations for responsible individuals directing or managing the client's affairs has been provided, i.e. Key individuals (CEO, COO, CFO) and Directors (executive and non-executive directors of the client).

Research

• Research has been performed on all relevant databases
• Research has been performed on all the relevant entities i.e. all individuals, individual shareholders, client and shareholders; trusts etc.
• Research has been included to the case
• All possible implications/sanctions/litigations have been identified and documented.

Consultations

• A consultation where necessary has been logged and the appropriate feedback received, prior to proceeding with the Client Acceptance/Continuance
• The consultation number has been referred to on the KYC and the summary of the feedback/conclusion as also be documented.

Communication with business

• If necessary, an email has been drafted to request information
• The request has been drafted neatly.
• The communication has been attached to the client/KYC.

PEPs (Politically Exposed Persons)

• The Client or its owners (shareholders), key management, directors or officers that qualify as Politically Exposed Persons (PEPs) have been identified, detail has been provided and proof/links have been attached.

Integrity Concerns or Adverse Media Coverage Searches

• Any integrity concerns or adverse media coverage about the Client or its owners (shareholders), key management or directors, particularly with respect to fraud, corruption, money laundering, terrorist financing, sanctions, criminal investigations, regulatory investigations, significant litigation or any other negative reports on public interest matters, that could adversely impact our firm have been identified and concerns raised and documented.

Overall

• Client Acceptance/Continuance has been performed in a neat manner and is overall well documented and presented
• An appropriate level of understanding and knowledge of the Deloitte Policy Manual (DPM) 1510 (Engagement Acceptance & Risk Classification) DPM 1540 (Know you client:  Inquiries & Research and its appendixes), DPM 1610 (Engagement Continuance & risk Assessment) has been displayed.
• Client Acceptance and Continuance Operational and Process Manual requirements and understanding are applied.
• Show initiative to report updates to ZA MDM and ZA CRM where applicable
• Seek assistance and guidance from Senior Risk Analysts in more complex cases
• Work effectively with ARieS (Research Tool)
• All correspondence has been done in a professional manner
• Documented relevant information from telephone discussions on cases as evidence.
• Solved problems when faced with situations out of the ordinary
• Resolved queries via communication with Senior Management
• When CA/CC are assigned by Senior Risk Analyst /Manager update the case with your credentials and keep Senior Risk Analyst /Manager up to date on status.

Communication with Team and Management

• Regular communication with management when problem areas are identified, and keep management updated
• Communicate with team and management when uncertain
• Resolve queries via communication with senior management.
• Escalate cases to Senior Risk Analyst after 2 reminders of any outstanding info required from the client/engagement teams.

Attending and contributing to additional activities

• Assist with any ad-hoc matters relating to the client acceptance and continuance process
• Assist with additional tasks that may be delegated in an efficient, appropriate and effective manner.

Qualifications

Minimum Qualifications

3 x Year National Diploma/Degree

Desired Qualifications

• Degree
• A commercial/business, compliance or risk qualification or similar

Minimum Experience

• Two-Three years' experience within the function/area or similar
• Basic understanding of risk and independence aspects affecting the audit environment.
• Basic understanding of “Know Your Client” (KYC) Procedures and requirements
• General Knowledge of Company Structures
• Some knowledge of the regulatory bodies (IFAC/SEC/PCAOB etc.)
• Computer literacy- Microsoft Office, Outlook, Excel and Word.

Desired Experience

• 2-3 years’ experience within the function or similar

Additional Information

Technical competencies

• Basic technical knowledge in specific functional area
• Basic skills in analysis and report writing
• Experience in drafting of professional presentations and reports for review
• Proficient in MS Office suite
• Basic financial knowledge and understanding

Behavioural Competencies

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self
• Client delivery focus
• Adaptable
• Focus on quality and awareness of risk
• Problem solving ability
• Basic business acumen