Internal Sales at Macsteel

Job Advert Summary    

• We are seeking a skilled and experienced Internal Sales professional to join our Tube & Pipe Department. In this role, you will be responsible for managing customer enquiries, preparing quotations, processing orders, and supporting our field sales team to drive revenue growth. The successful incumbent will be responsible for the full sales cycle — from costing and estimation through to order fulfilment and customer relationship management — while ensuring alignment with company policies, targets, and compliance standards.
• The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to build lasting relationships with customers and suppliers. Knowledge of Tube & Pipe materials and mining products would be advantageous, though full training will be provided. You will work closely with our technical and logistics teams to ensure seamless order fulfilment and exceptional customer service.
• This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering solutions to customers.

Minimum Requirements    

• Minimum Grade 12
• NQF Level 4 - 5 Higher certificate in Sales essential
• 5 years’ experience in an internal sales environment is essential
• Code EB license essential
• Product Knowledge will be an added advantage.
• Experience and product knowledge in the Tube & Pipe industry will be added advantage
• Intermediate proficient levels in Excel, Word, Outlook
• Intermediate proficient levels in SAP would be an advantage
• Excellent Communication Skills
• Excellent Administration Skills
• Excellent problem solving skills

Duties and Responsibilities    

• Coordinate effectively with Purchasing, QA/QC, Operations, Credit Control, and Logistics.
• Identify and negotiate with service providers within company guidelines.
• Accurately calculate and capture all relevant sales orders and quotations.
• Communicate new leads to external sales representatives and sales management.
• Liaise with distribution to ensure on-time delivery.
• Keep customers well informed on order status and implement corrective action when required.
• Issue credit and debit notes per procedure in a timely manner.
• Attend to customer needs promptly and communicate service failures to management.
• Identify possible new clients.

Deadline:6th July,2026