Internal Sales Representative (JB3118) at Kontak Recruitment

• A well-established company is looking for an Internal Sales Rep to join their Team. The company specializes in offering top quality textile fastening solutions to the textile and associated industries.  They are strategically positioned in three locations across the country: KwaZulu-Natal, Gauteng, and the Western Cape. 

Minimum Requirements:

• Matric
• Minimum 3 years internal sales experience
• Sage Evolution experience
• Works well under pressure
• Excellent communication skills
• Be able to prioritize work load

Duties and Responsibilities:

• Receive customer orders inquiries via email or telephone
• Co-ordinate and provide quotations, product / service information.
• Process sales orders and co-ordinate the dispatch and administration of products/ service sold
• Receive, manage or escalate customers queries related to the sale of the company’s products / services
• Maintain sales and records of sales performance.
• Identify sales leads and escalate them to external sales staff
• Maintain client databases by providing courtesy calls to existing customers advising them on existing and new products.
• Excellent organizational and administrative skills
• Excellent communicational skills
• Growing sales focus
• Assisting walk in customers
• Capturing of orders
• Keeping up with product and service information and updates
• Processing of customer quotes received telephonically and via email
• Processing of customer orders
• Attending to online queries
• Create outstanding order list for sales representative advising on delivery dates
• Capture credit notes on Sage evolution
• Provide pricing of products to new and existing customers
• Conducting research and cold calling new customers
• Collection notes to be complied and sent to debtors’ clerk
• Run sales orders, check available stock and inventory

Vacancy Close Date: 20 May 2023