Watershed Consulting offers recruitment services to businesses throughout South Africa and neighbouring countries from our headquarters in Johannesburg. We take care to keep the interests of both our clients and candidates at heart, in order to ensure a mutually beneficial placement that is in line with both the company’s strategy and the candidate’s career aspirations. Watershed Consulting was established in 2000 and is BBBEE level 2.
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Internal Sales: Technical Support (SOLAR) Cape Town
Give technical advice and solutions of the company product range. Client maintenance. Customer Care and Relationships. Extensive Solar Product Knowledge and ability to sell and give technical advice to clients about solar products.
Job Description
Advise technical information
Follow up on back orders.
Queries and general administration
Up & Cross Selling including promotion of specials (to supply evidence and regularity)
Relationship and co - operation with external and internal sales team and other departments
Diffuse irate customer situations and provide feasible solutions
Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
Building and maintaining customer relationships
Training to be attended (To attend 4 official training sessions per annum)